Our Testimonials

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After a series of failures of our newly installed hot water on demand unit Peter Levi Plumging responded in a timely fashion to our complaints and quickly sent out technicians to correct the problem

I had Diego Ramos respond. He had come once before and I find him very competent and honest. He also was able to answer my questions and come up with positive solutions. He is scheduled to solve another one of my problems. Response time was very good.

Jonathan resolved a problem that had been baffling a numer of techs regarding an expensive hot water on demand residential unit. He was extremely skilled in determining and resolving the issue.

It's always great to have Nick at our facility. He is very professional and easy to work with.

***** was so competent and assuring-great job i every respect!

Jason was amazing in his customer service skills and photographic memory. He remembered a quote left with a prior tenant over a year ago for repairs needed on the property. He even remembered the dialogue that took place. I dis not received from the tenan

I am a contractor that routinely use and recommend plumbers. Peter Levi plumbers are responsive, communicative, a good value and a pleasure to deal with. I have never used a service business that is as responsive to their clients needs and the two plumber

Very professional, efficient, on time and great work. I would use them in a heart beat if it becomes necessary.

Troy Byrd is very responsive, reliable and diligent in all of the plumbing work he has done at our house in Mill Valley over the years. I highly recommend him!

Troy was pleasant, knowledgeable, and an incredible asset to Peter Levi plumbing. He located the issue and took care of everything promptly and without issue. Too bad the rating system stops at 5 stars!!!!!

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This company is amazing, responsive, knowledgeable and provides excellent customer service. From the time you call with an issue you know the timing of the service, who will provide the service thru text, phone and email.. I appreciate the options provide

Very friendly Quick response, came out the following day. Knowledgeable and experienced .

Shawn is skilled and clear. He doesn't seem to recommend any replacements that aren't needed and gives good, timely estimates. He shows up on time and is courteous and helpful. I feel in very good hands!

Santos worked hard, did an excellent job and even carefully cleaned up the area after the work was done.

We were extremely pleased by the work done recently. Santos was very pleasant and worked hard to do a very efficient job. We had to run an errand at one point but had no qualms about leaving santos alone in our house. We are very appreciative of his hard

Kurt came out on a 911 leaking water heater issue and got the tank and went to work on what was a complex job. It's done and I'd rate him an 11 on a 1 to 10 scale. He's that good and that pleasant to be around.

So knowledgeable! Thank you for the great work! I now know how my heating system works!

******* ********/Service Manager at Peter Levi Plumbing, Inc. is a true asset to his company and the communities they serve. He was knowledgeable, professional and prompt in his appointments and communications. He did a great job of evaluating my requirem

Troy was fantastic, very professional.

On time and on the mark. Thank you.

Shawn L. has been maintaining my boiler for a number of years, and I couldn't be happier with his expertise and knowledge. I own an Eichler home in Terra Linda. There are very few individuals in the entire Bay Area that have the background and skill to wo

******* was knowledgeable and efficient and I really appreciate the quick response from the company to send someone to aid my ailing furnace.

The plumbing trade is really stepped up when you deal with Peter Levi plumbing! Clean clothes, personnable, shoe coverings, followup text for arrival times. I am impressed with tecnician "****"You will not be dissappointed.

Nick was great. Very professional and knowledgeable. He loves what he’s doing and it shows. I would have him back in a flash. Thank you so much Nick

Good company to do business with as they will always put a smile on your face.

Kurt B. was knowledgeable and professional. He completed the water safety check and flush on my water heater. Peter Levi Plumbing is fortunate to have Kurt as an employee. Thank you.

Kurt B. was professional and knowledgeable. He fixed the immediate problem, and then presented different plans and prices for what needed to be done on my water heater. I easily decided what other services I wanted done. Kurt was willing to finish the job

Kurt was able to solve my leak very quickly and even stayed through the whole dishwasher cycle to insure there were no remaining leaks.

Friendly, efficient service

Peter Levi has always delivered fabulous service - prompt, polite and very professional. Shawn did an outstanding job with a difficult job.

******n was knowledgeable, efficient and a good communicator. He was able to diagnose the problem with our furnace and make an informed recommendation. ******* was timely and courteous. I would definitely recommend ******* to my friends.

**** was professional, thorough, competent, provided me with options. GREAT!

Shawn knows these radiant heat boilers inside and out and does a fine job of trouble shooting things. Nice friendly personality is always appreciated.

Troy came to the house to discuss finding a very small leak in an approximate 500 ft run of line from the water meter to the house. He quickly referred me on to a service that uses helium for leak detection. He was honest, direct, informative and generous

He got to the point and efficiently took care of the problem at a really fair price, and on schedule. Can't think of much more to ask for.

Shawn was great. Excellent in allways.

Shawn did everything in a professional manner, on-time and no mess! Will also give Levi my first call for any plumbing problem.

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Nick came to our home and performed a thorough assessment of our needs regarding a water heater, filtration system, etc. After giving it much thought, we decided on one of the options he provided. Nick was readily available to do the work and completed th

Osvon and Nick arrived on time. Installed my new furnace. Walked me through operations. They were so professional and neat. Kudos to Matt and Brandon for finding the problem and finding a great solution in my price range!

Nick came to our home and performed a thorough assessment of our needs regarding a water heater, filtration system, etc. After giving it much thought, we decided on one of the options he provided. Nick was readily available to do the work and completed th

great guys doing a good job

Shawn was knowledgeable and explained everything to me. He’s serious about doing the job right.

Clearly explained problem, options, and price. Very professional!

Ok I don’t usually go in for this sort of thing but the technician Nick Burrage that Peter Levi plumbing dispatched to my house was absolutely stellar. His professionalism was very impressive. His ability to take in the information I communicated and appl

Nick came in and deduced the problem almost immediately. He got the part ordered and worked out getting what we needed. He was tidy in and out. The problem got fixed with minimal disruption at a good price. Thank you.

Brandon did an excellent job doing furnace maintenance___ and explaining to us the details what he performed. Very courteous

Service, Quality and Competence were all excellent from Kurt B. at Peter Levi Plumbing. Phone personnel also very helpful. Everyone punctual, thorough and courteous. Thanks again. Pam Martin

Excellent and responsive

I ca't say enough good things about Troy. He is not only knowledgeable about what he is doing, but, is determined to fix my problem with a leak in my indoor waterfall and fish pond. You are so lucky to have him!

Service was excellent. I sent a personal letter to Peter Sr. about an issue.

I will be a forever costumer of Peter Levi plumbing. Troy was so great and really knew what he was doing. I can’t say enough!

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Troy from Peter Levi Plumbing provided me with excellent, punctual and professional service. He was also personable and friendly.

Great service! Ryan arrived before time and fixed the mouse chewed wiring quickly & efficiently. I can't say enough good things about Ryan & Brandon...both gentlemen are so accomplished, kind, friendly and courteous. Thank you so much for fixing m

Matthew M. gave an accurate and complete quote for the new furnace and all new ducks and plenum. Work was completed on time and for the exact amount in the contract. All work was top quality and cleanup was quick and very neat.

Troy came out and was great very helpful and personable very friendly

Grant was very helpful fixing several outside faucets and looking under the house for a possible bathtub leak which happily was not present. I am very pleased with his work as I have been with other plumbers from Peter Levi.

All I needed was to have my water heater drained and refilled, but Kurt went above and beyond to check every plumbing fixture in my house including toilets, sinks and tubs and showers. Pointed out improvements I could make in the future and gave me a deta

Troy at Peter Levi Plumbing is great at plumbing. He's been keeping our water heaters cleaned and maintained for years. He is very knowledgable about the issues that have come up, he is courteous and offers great customer service. I highly recommend reque

Brandon was very courteous and professional.

Brandon is a SuperStar at Levi Plumbing!

Troy came out and was great very helpful and personable very friendly

Troy came out and was great very helpful and personable very friendly

Troy was very personable, knowledgeable and helpful. He showed me around my irrigation system and that it was performing correctly

Nick was very through and was the only plumber of the 3 who came to our home who did not feel we needed to repipe our house. He suggested Flow Tech systems to stop and reverse any corrosion. He inspected the entire house and explained what he proposed nee

Matt came by to evaluate our HVAC system at the suggestion of one of the other Peter Levi techs who was here for a plumbing issue. He gave me an honest assessment of our current system, what was needed to do the job right (it will be a big job), and sugge

I’ve had two homes serviced by this company. The quality of the work demonstrates their knowledge and expertise.

Very helpful!

Kurt was great in helping me figure out my dishwasher leak issue. Always professional and sympathetic to my situation. Same care when he fixed my leaking toilet earlier this spring.

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Troy, like others from PLP, was great: competent, courteous, pleasant, prompt.

Osim was an excellent technician and very personable and service oriented

***** seems like a really nice guy. He was very patient and explained everything that he was doing and clearly outlined the next steps to fix my problem.

Excellent service,big job completed in 3 hours! Cleaned after.

Excellent Customer Service! I think they went above and beyond. I am so impressed with their work, which I expect. But it was their CS that sets your Company so special above others!

Good meeting Brandon. Very knowledgeable and friendly. I am waiting for a quote and installation before I make a final overall decision re: the entire process. Thank you, Kathy Landig

Kurt did a great job for us installing our new sink, hooking up the garbage disposal and dishwasher and solving a number of issues along the way. He jumped right into the work and remained friendly and calm and professional even in the face of unexpected

Grant was awesome!

Very professional, good follow up, highly recommend.

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Good service, prompt and system works very well.

Good meeting Brandon. Very knowledgeable and friendly. I am waiting for a quote and installation before I make a final overall decision re: the entire process. Thank you, Kathy Landig

Grant C helped us with a difficult drainage problem and suggested a modification to avoid the problem in the future.

Very satisfied with their service . . . will use them again!

Results left were hard to read. Almost impossible to see if item marked was red, green or yellow. Recommendations were related to things observed not due to tests or measurements taken. Seemed recommendations were generic based on age. Quoted costs seemed exorbitant based on actual costs of parts recommended.

Brandon, the technician was very nice and knowledgeable. I received an air conditioner check-up. His verbal overview was great, but the paperwork describing what was done and the recommendations were less clear. The estimated costs for parts and labor seemed excessively high, but this is typical for professional companies.

Drew was very helpful in reprogramming my Honeywell Thermostat in just a few minutes rather than my figuring out on how to do. It has always been a pleasure for me to deal with the professional staff at Peter Levi Plumbing. Thank you!

Brandon was very professional and knowledgeable. He troubleshot my AC unit like pro and gave me all the details of my 30 year old Trane system. The compressor is fried! Time for a new efficient unit.

Kurt, our rep, was superb. We are so pleased that we have arranged to have him return when the repairs/servicing are conducted in the future. He was thorough and explained everything to us in a clear manner. If all your reps are this good you are fortunate indeed.

Brandon was so knowledgeable, courteous, and kind. He was upbeat, friendly, and explained everything to me. I have complete confidence that all the recommended and necessary work will be done well, on time and on budget. Thank you so much!

Jonathan was great. He got the job done in a timely fashion with no difficulties

Drew was timely, efficient, & professional. 5 stars

Very professional and friendly. Everything was explained clearly. The price is reasonable and we'll be doing the recommended work. Thanks to Brandon for being so good at his job. He was professional, friendly, kind, knowledgeable and clean! I very much appreciate his attention detail and my concerns. A pleasure to deal with.

I appreciated the timeliness of the appointment and the professionalism of Nick Burrage. This was not a cheap fix, though my air conditioner was fixed quickly.

Though expensive, the technician was very knowledgable and arrived on time. My AC was fixed quickly and I was impressed with Nick Burrage.

Great service

Diego was professional, friendly, and knowledgeable. He provided a quick fix to my dishwasher draining issue and recommendations for a long term solution (replace the 25-year old disposal!). Appreciated the text with his picture, bio, and eta. A great experience all around - thanks, Diego!

I really liked Matt T. He explained everything well and was friendly. He advised me to remove some clean rags that were kept too close to the bottom of hot water heater.

No problems with Nick, he was GREAT!

professional presentation with a reassuring display of knowledge an knowhow.

It doesn't get any better than Peter Levi Plumbing.. I feel secure and cared for. They are competetent, professional and I trust them. They fully explain and they are trustworthy...It's like having the perfect "therapist" for your home!!

I have no hesitation in calling Peter Levi for any plumbing concern that I have. From the person who answers the telephone to the service people that come to my home, all are friendly and wanting to do their best. Thy seem happy to talk to me and to get me what I need. Everyone is patient, knowledgeable and wanting to do their best. Today Drew came out and he analyzed the situation and promptly gave me options and ideas. What a great guy! I am confident when I call the office that someone will do their best for me. and get the job done!!I trust these folks and appreciate them.

Peter Levi is a very hands on company. They almost court their customers, but in a good way. The $99 Membership Plan seems like a real bargain since they will annually check your HVAC systems and flush on-demand water heaters.

Mike provide plumbing project for a gas line. He was very efficient, knowledgeable and willingly explained in detail the work involved, the materials needed, and the cost and time requirements. He exuded confidence and made me feel very comfortable about asking questions. I couldn't have asked for a more helpful and pleasing experience.

Had to repair a fairly new Toto toilet and Troy was excellent. He explained the problem clearly and made the repairs quickly. Highly recommend Peter Levi Plumbing and Troy.

The service we received from Levi Plumbing was quick and the service technician, Matt was knowledgeable, easy to work with, accomplished the task and provided helpful advice.

My on demand water heater failed right at the start of Memorial Day weekend. I thought I was completely out of luck but Peter Levi Plumbing were available and the tech that came out, Troy Bradley, installed a new unit in record time! Troy was awesome — he surveyed the job, left briefly to get the new unit and supplies, came back and busted it out in a couple hours. He answered all my questions and was neat, quick, friendly and professional. And got us up and running on a holiday weekend!

We received veery good service and quickly done as well. We recommend Matt as well.

My service man Troy, explained what the problem was and then repaired the problem. He was very pleasant and comfortable to be around. I appreciate the professionalism and his kindness. I now know who to call when I suffer a plumbing problem.

My service man Troy, explained what the problem was and then repaired the problem. He was very pleasant and comfortable to be around. I appreciate the professionalism and his kindness. I now know who to call when I suffer a plumbing problem.

I wanted to use Yelp and it was not offered. I will go over there directly.

Professional, friendly experts! We’re getting ready to sell our home and Peter Levi has made this part of our prep a cakewalk! If you’re considering a move, start with a consult with them first thing!

Very prompt and helpful.

Great alert, nice, well informed service man. It was a pleasure working with him.

Troy easily gets “5 stars” & a “10” rating!! He’s diligent-thorough, knowledgeable, courteous, & generally a very good (former Navy) guy. Troy & Peter Levi Plumbing & Heating have always served me well. Thank you. Pamela S.

I was very pleased with the removal of the old furnace and the install of the new heater. Both ***** and ***** were efficient and a pleasure to work with. I highly recommend Peter Levi Plumbing, Heating and Cooling and plan to call on them for any future needs. cmm 05/05/19

Matt couldn't have been nicer or more efficient. I highly recommend him.

Diego was very professional and gave me great advice regarding water heater and I really appreciate it.

Grant was wonderful as usual, and the installers who ran into trouble, were also very nice and helpful. This brought Grant back to look at the situation and his advice was of enormous help. Randy & Deirdre Rand

No one could do it better1

The response to a web request was quick and ***** met me on site on time. His evaluation and estimate were well done, and fortunately, it turns out that the problem was with a neighbor's plumbing. that information was shared promptly and I was notified that I would only be charged the $49 for the on site evaluation.

Grant C. was great, very helpful, efficient, and I felt he gave reliable sensible good advice to help me make decisions on plumbing needs. I felt taken care of and would welcome his services anytime.

Grant was great, very helpful, and efficient. I'd like him meeting out plumbing needs any time he's available. Randy Rand

Best service program ever.

Brandon has worked on my HVAC system, both on the installation and the follow-up annual service. He's great! Always professional, knowledgable and courteous. I highly recommend Brandon and Peter Levi Plumbing!!

I was very impressed with how nice, professional, and knowledgeable Matt was when he came to do maintenance on my water heater. The whole process from scheduling to completion was a breeze and Matt just made the experience stand out from other companies.

When a plumbing crisis strikes, calling Peter Levi is like calling a friend or family member. That knock on the door means competent, caring help has arrived.

Matt was very professional and nice. I liked that they sent his photo and information before a stranger showed up at my door. Great idea!

All I can say is if you have a problem, Troy at Peter Levi Plumbing will find and solve it--with a smile, a clear explanation, and great advice. When we found water damage in a closet wall, he showed up on time for an inspection, laid out the possible options and proceeded to explore each one until he found the "culprit". He then told us what we had to do and gave us a reliable referral for additional non-plumbing work that needed doing. He made a potentially distressing event very manageable. Thank you, Peter Levi and Troy!

Great follow thru. Professional and courteous.

Prompt, friendly & polite, competent. What more could you ask for?

Reliable, efficient and quick at solving the problem. Would highly recommend!

The team at Peter Levi have all been great. The technician that came out (Nick) was amazing. He was honest, thorough, explained everything and got the job completed in no time. I would highly recommend them.

Grant was thorough went thru the necessary steps to trouble-shoot the problem. Also quickly provided options to fix it.

Shawn from Peter Levi Plumbing installed a new hydronic heating system for us last year and has provided excellent service on that system. With the yearly maintenance agreement, Shawn keeps his eye on all our plumbing systems and lets us know when something needs attention. Update Sept 2018: Peter Levi Plumbing has continued to give us excellent and speedy service. Their phone staff is polite and helpful, and Shawn continues to be available to fix our aging plumbing and appliances. Still highly recommended. Thanks Shawn, et. al. Update April 2019: Once again, Shawn provided excellent service on our property and found all is well. Always happy to highly recommend.

These guys have done a few large jobs (full-house replacement of rusty pipes with copper, busted water main reolacememt, etc.) and many smaller jobs since we first hired them a few years ago - at both our old house and our new home. They consistently communicate well, providing options without trying to sell or being pushy. And the work is always solid and finished on time (big improvement over the other guys we hired previously.) We’ve worked with Shawn, Ben, Grant, Matthew, Troy, and Mike. All really nice guys. Shawn is currently replacing a disposal and hot h20 dispenser and has been very accommodating/understanding when we had to reschedule - twice! Happy campers with much happier plumbing :)

On time, nice guy, perfectly competent and spent time to troubleshoot a difficult issues

Drew is incredibly friendly and also incredibly helpful. He knew exactly what the problem was and was able to fix it. He also didn’t hesitate to say to call when ever I had any questions. It was a pleasure to work with him. Clearly he loves his job.

Troy was very helpful and took care of our problem with in minutes. He was informative and showed us what we can do in the future if we wish to change our system. We were very impressed with the work that he did.

Matt tucker was wonderful, prompt and returned phone calls promptly. Ben and Jaymes were excellent technicians!

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Great service Brandon is very professional would recommend him and company for heating etc.

Peter Levi has done plumbing and heating work at my rental property and home. The largest job they completed was to replace a 60 year old gravity furnace with a really efficient forced air system. They are always prompt and have handled problems very quickly and professionally!

Great job

We gave our rating over the phone yesterday. We are very pleased to the job done by Troy. He did a great job in a short time. Ron & Caroline Foster He was a 5 star worker

Matt tucker was wonderful, prompt and returned phone calls promptly. Ben and Jaymes were excellent technicians!

Our experience with this company was very satisfactory. On time, and very professional. Will definitely refer to others

Great friendly service. Etc etc etc

Very prompt, helpful and capable...and a very nice person!

Troy was fantastic! He arrived right when he said he would. He immediately found the leakage problem in the bathroom sink. Told me exactly what needed to be done. Went out and found the part and actually called me back when he said would! Went through the costs and gave some options. Came back and did the work quickly, in a totally professional manner, very upbeat, and charged a reasonable cost. Very impressed!! Go Troy! Go Peter Levi for hiring him!

All your people are very skilled and very nice to deal with. They actually are very experienced and funny guys!

Drew came back into the house after his evaluation and had pictures of the 3 different products that were causing our furnace to need repair. I believed him and told him I would check with my wife. He was fine with that. I texted him later and gave him the OK to order the parts. I trust Drew a great deal. And he is professional in his work.

It was time for my furnace and tankless water heater to have its annual review. We found out that major work was needed on our furnace or we probably would not make it through a heat wave this summer! We already knew it was not in the best of shape from last year’s evaluation, so we will spend the money gladly for what might break tomorrow. Thank you. Kathryn

Excellent, helpful with questions, and competent service from Matt T!

Diego was so helpful. Took the time to ask the right questions and listen to the answers. Was able to solve our plumbing problem quickly and efficiently, he really made my day.

Troy Bradley must be the friendliest plumber around. Not only did he do an outstanding job on installation of our new kitchen sink faucet but gave us advise on now to give kitties fresh bottled H2o to help them live longer. He is Awesome! Peter levi plumbing always comes through. Third time and still all plumbers are excellent! Thank you again.

Shawn L is a dedicated and passionate technician. He spent hours getting our radiant heat and hot water issues resolved. Great enthusiasm for his work.

Troy has done a number of important plumbing projects for us. I always know we are in good hands when he is on the job!

fast, efficient, friendly service

Great service! Thank you!!

Quick response, helpful and knowledgable service

Grant did an excellent job of advising me of options for the installation of a new tankless water heater. As the lead technician, he was most accommodating at all times, returning twice to fine tune a remaining issue and ensure my complete satisfaction. His promptness and the quality of his work is greatly appreciated.

Peter Levi plumbing is great. I was without heat for about 2 yrs because all the other company wouldn't service my furnace. They were trying to sale me a new one without trying to services my old one. Peter Levi came out in one day and clean my old furnace and it is working perfectly. Thank you Peter Levi Plumbing services.

Excellent service. Polite and neat. Knew what he was doing and got right to it.

Excellent people to deal with.

Working with Peter Levi Plumbing was amazingly simple. They leverage a lot of technology from online chat to e-mail, text notifications and wireless air sensors for testing. They work the way I do. They were polite, prompt and reasonably priced for the heating system inspection.

Matt was punctual and professional.l He outlined my service option s in plain language and executed the service well.

Always friendly on the phone. Great plumbers who helped me find a great price for what I needed.

Shawn quickly solved our problem. He was professional and very prompt.

I think you guys are wonderful! I wouldn't think of going to anyone else for my heating, plumbing, etc. problems.

Matt is excellent! He fixed the valve, gave much knowledge of what & why & assisted disconnection of the old washing machine. I highly recommend his work.

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emergency services within hours, not days.

Because Troy B was here a couple times I know him a little better & he was great, professional, courteous, w/ his eye-on-the goal to a thorogh & swift completion. Nick B was here just once but I was very impressed w/ him too. Neither was trying to “sell me” on something I didn’t need just gave the facts. Indeed I’m impressed w/ the quality of people working for Peter Levi & learned some are former U.S. military too. Thanks!

XXXXX....May I give Troy more than 5 stars ? He’s been terrific, so knowledgeable, patient in his explanations, thorough etc during his two working (plumbing) visits here. I continue to be impressed w/ ‘Peter Levi Plumbing Heating & Cooling’ of San Rafael since they were first here a year ago on a different issue (installing a new furnace). Thank you !!

Very timely and competant..

Troy was absolutely what the doctor ordered. On time, efficient, personable . We have him coming back this week for more work we were so impressed.

Amazing service, quick, efficient and affordable!! Brandon the technician did a great job!!

Matt was clear about what he was doing and provided excellent service.

The team is great! The ladies that have to answer the phones are awesome. Plumbing job well done.

When Peter Levi says the team will work with you they really come through. All the people that work for PLP are awesome and kind. Great workmanship and timely.

We had Matt T come to our home 11/29 because of a toilet that frequently kept running. I first want to mention how Impressed I was with every aspect of good customer service. The initial apt and follow up messages as to time of arrival were perfect. When Matt showed up he was both very friendly and extremely professional. He was able to diagnose the problem, tell me the expected cost and then retrieve exactly what was needed from his van. The job was completed quickly with immaculate cleanup. I was 100% satisfied and will call Peter Levi for any future plumbing or heating needs. J. McEvoy SanRafael

This is a stellar team of professionals. The initial call was very organized and friendly; a big advantage is their ability to diagnose and do the work in the same appointment, so I didn't have to set aside two separate working days nor make multiple appointments. The dispatcher called about 30mins right before the plumber's arrival, and also texted the plumbers info. Needles to say that Greg T. went above and beyond to fix my vanity sink/plumbing issues - which were numerous. The solution required some new parts, as well as modifications to the stone counter top, but it was all in business few hours later. I will hire him again.

Matt was clear about what he was doing and provided excellent service.

excellent took along time to go everthing with me

Matt Tucker & Laquinta S were a awesome team. Matt was very thorough in assessing my issue. He solved the problem in a very timely manner. Thanks

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Shawn was great, on time and professional. He tuned our furnace for the coming winter weather.

We have had nothing short of excellent experiences with Peter Levi and Drew Tarantino was terrific.

Posinig on YELP. Wife will post on neighborhood site.

Very thorough and helpful in assessing my heater’s condition, and addressing our specific needs.

Service Pro's Drew T. and Brenden were very informative, helpful, honest, and efficient. They were scheduled for a furnace tune-up but also provided me with a ton of good information on the best heating/cooling system for my home. I recommend their services!

Everyone was terrific from the first answer of the phone to the completion of my service. I felt like they all were vested in my issue. Grant was fabulous and made me feel like he was really out for my best interest.

I called Peter Levi Plumbing very early in the morning due to an issue with my water heater. The service rep told me I would get a call within an hour for scheduling. 30 minutes later I received the call back and 45 minutes later the tech Grant, called to tell me he was on his way. He was efficient, thorough and friendly. I am very impressed with their entire operation. They are now my “go to” for all plumbing needs.

Thanks, Nick! You were prompt, very professional and made my day

I wondered why no invoice of the visit/work was provided. ??

This tech was here at our residence on time and ready to do his thing. He made sure dirty shoes were covered before entering. (That is always a nice thing to see). He did a cursory check of the furnace (5 years old). Asked if I wanted the filters changed. I had just changed them in July so that was not really necessary. He advised that the furnace was ok and closed doors fronting the electrical "guts". I asked him if he would take a look at a hook-up from the rear bathroom exhaust fan to the roof exit,, installed a few years back. He gladly got his ladder while I cleaned space for him to climb up to the entry point into the "attic" area. He assured me the tubing connection to the roof pipe was in place. I was asked if I had anything else for him to take care of. Nothing else was needing his attention. Michael was in and out of here in less than an hour. Good service. No invoice was provided. ???

I have already typed a great jog by Greg T. So I,ll pass on this square....

I had a great experience with Peter Levi Plumbing. Drew let me know in advance when he was going to arrive and when he got to my home, he was thorough, professional, competent, efficient and friendly. He provided a lot of helpful information for how to optimize my heating system and answered all my questions. He even went the extra mile and helped me solve a small plumbing issue!

we were Very pleased with Greg T.. Want your Company to know that he was a great employee, As he had my wife and I both involv d in his discription of his services that we wanted .. he was very clear as we asked questions and were very pleased with the time he spent to give us your Company,s information and price for work to be done.. I strongly recommend Greg for a PR position as your Company needs someone as personable to carry on your traditions.. Hope this review is seen by those in the Company that can give our best to Greg..

Fast, efficient, intelligent, personable.professional. What could anyone want. Solved a problem with a governmental agency that was not my or their fault.

I have been a customer of Peter Levi for some years and I applaud their professionalism. No matter what, they will do everything to ensure customer satisfaction. **** * came the other day and in no time took care of the repair. He was on time, very polite, and a true professional. I hope I can get Alex again for any future repairs. I recommend Peter Levi to my friends. They trustworthy and dedicated to keeping clients happy.

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Very responsive to my call for service. Prompt follow ups regarding scheduled appointment. Appointments were met exactly on time. Greg was a good technician and worked hard to do the required installation.

My tenants said all went well....many thanks.

Drew was extremely helpful in explaining the work that needed to be done and gave me options including the pros and cons of each. He was most patient about answering all my questions and did so in a manner that I could understand. He went out of his way to accommodate my requests both in a timely and cost efficient manner. I would highly recommend Drew to my friends and family.

Alex from Peter Levi Plumbing just finished two hours of work on two bathrooms in our home: faucets needing replacement cartridges and a leaky toilet with a broken off float and an uncooperative shut off valve. He was professional yet friendly and seemed to be very knowledgeable. He patiently answered my questions and provided me with an array of options. Peter Levi Plumbing called to let us know he was about twenty minutes away and they went an email with Alex's photo and some information about his work experience with them. We were very pleased. the Hazlehursts

Troy saw that this was not a problem for Peter Levi, but he stayed on site to discover the problem and even checked on the roof to see what he could recommend. He could not have been more accommodating and I appreciate his patience and courtesy! My thanks to him. Donna 104 Yosemite Rd

Excellent Work

Diego was on time, polite, professional and clearly outlined the course of action. I look forward to working with him.

Mike called and let me know what time he would be arriving, came on time, provided excellent feedback, suggestions and recommendations plus options related to the job on hand. Lastly agreed to provide me with a written quote on the same day. "Great job Mike" From Roy Schiefner , San Rafael CA.

Great work!!! Our "go to" company where we know we will get the best work.

Good job, reasonable cost. I recommend Alex and Peter Levi Plumbing

Peter Levi Plumbing is very customer oriented, very friendly and professional. They were available within 2 days of my calling, (non-emergency plumbing), texted a reminder the day before and called me in the morning to confirm the time. Diego arrived promptly at the designated time and went immediately to work. He was very efficient and professional! My husband and I could not be more happy with the work he did! I highly recommend Peter Levi Plumbing.

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I had a leak under my sink AND on the counter that handy folks couldn't fix, but Alex from Petey Levi Plumbing fixed it! He was fast, professional, and very nice to deal with. I was afraid to get the bill (plumbers have that reputation) but I was very pleased as it was fair and affordable. I will call for Alex every time, and highly recommend this company. Oh, and when I called after hours the night before I was able to schedule an appointment right away.

Peter Levi Plumbing are g8! Nick fixed our dripping shower in minutes. They warranty their work as they promise. No tricks! Highly recommend them!

great experience. on time, friendly, effective. the booking and paying platforms are up to date and efficient.

Alex K was terrific. He was on time, figured out the problems (including going into a very tough crawl space under the house), worked hard, and got everything done quickly. Great work and great job.

Great service from Troy and his team for a very difficult main water pipe leak. Very knowledgable and experienced about plumbing in an Eichler home. We would not use anyone else!

Fast, affordable, reliable. Love the honesty and professionalism. Great use of technology as well, with text updates about your service pro etc. Would definitely recommend.

Shawn from Peter Levi Plumbing installed a new hydronic heating system for us last year and has provided excellent service on that system. With the yearly maintenance agreement, Shawn keeps his eye on all our plumbing systems and lets us know when something needs attention. Update Sept 2018: Peter Levi Plumbing has continued to give us excellent and speedy service. Their phone staff is polite and helpful, and Shawn continues to be available to fix our aging plumbing and appliances. Still highly recommended. Thanks Shawn, et. al.

We couldn't be more pleased with the professionalism of Peter Levi plumbing and Diego Ramos, the technician who was at our home. Top marks!

We called Peter Levi Plumbing for a clogged drain and were very pleased with the service. Great people on the phone, great communication about when to expect the tech and the fellow who did the work--Diego Ramos--was the best! Quick, thorough and pleasant. Will definitely use this company again!

Your technician will is knowledgeable and courteous and went right to work. And he had a good handshake

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Drew was excellent; very helpful.

Thank you for the very nice work.

Grant located the leak at the connection to the valve and fixed the problem. He also explained the different programs provided by the Peter Levi Company to provide peace of mind to the home owner.

Both Troy and Drew were exceptional in what they did and how they did it...your firm really distinguishes itself from pretty much all other service companies (not just in plumbing area).

Drew came and did an excellent job, did not rush, did not try to sell me anything, was efficient...he, like his colleague (Troy) before him turned me into a long-term client...this company puts service first, puts the customer first...there were 6 stars they would get them

Fast polite comptent service!

Everything was done professionally

I have had two service people come this past year and both have been very professional and helpful. I have signed up for an annual plan that provides me with good benefits and I can highly recommend Peter Levi for your plumbing needs.

Drew was very helpful in programming our complicated wireless thermostat. He was right on time and very easy to work with.

positive: I was totally impressed by the dedication and professionalism of Nick. He is professional, courteous, efficient and helpful in helping us solve the problems of water leakage of our toilet. He recommended three best options in dealing with the problems with knowledgeable advice and patient explanations. After we have made our decision, he efficiently finishing his installation of a new toilet in a speedy manner. Both my wife and I were impressed by his thorough explanations of the product, his demeanor and his professionalism.

Nick was prompt, courteous, well-informed, professional and a thoroughly nice person. I very much appreciated his help and will definitely use Peter Levi Plumbing in the future and will recommend you to friends and neighbors. Thanks for the excellent service. Penny Wright

Fantastic experience with Peter Levi Plumbing yesterday. They came out to fix two problems, a slow drain and a leaky faucet. I really appreciated their text updates on the plumbers arrival time so we weren’t stuck waiting all morning. And the plumber (James Lanpher) was so nice, quickly getting the jobs done. I would ask for him again.

I just want to reiterate that your employees are all so courteous, particularly Diego, and when your mom is 91 and lives alone, that extra bit goes a long way. Thank you.

Jonathan G was a very professional technician who installed both our new AC and furnace equipment in one day. He went out of his way to reprogram our new thermostat and we would highly recommend him.

Just wanted to give a huge shout out to Diego who has taken care of my moms plumbing needs frequently of late. Diego is always prompt and extremely professional at all times, showing genuine care for not only my moms plumbing, but her general wellbeing as well.

Drew was very nice, helpfully, informative and kind even though Nicole and the lady from "one hour" were not, they seem to have gotten none of the info I gave them to Drew except for my phone #. They sent him to a job that you don't do so they wasted everybody's time.

Nick and Shawn both came out to our hair salon to fix a water heater. Great service, very honest and helpful. Let us know exactly what we needed.

The young professionals sent out should have had supermen capes on; Nevertheless they were kind, courteous and a pleasure to work with, kudos Peter levi

I’m very happy with Peter Levi Plumbing Heating & Cooling. The technicians are friendly and superb!

On a service call for my ‘antique’ gas furnace, Drew was very helpful in giving me the option to repairing the existing heater or replacing it with a Lennox SL280. He also sugggested that the old duct work installed in 1971 was inefficient and should be replaced with new Alumaflex. I appreciated his honesty and assurance that all will go well. Thanks, Drew, for being attentive to my need. You are truly a blessing to your Company !

Willie and Tyler Wayne did an excellent job in installing my Lennox furnace and the new alum flex duct work. They worked tirelessly and vacuumed the entire area ... thanks guys for a job well done !!!

Shaun was very helpful and in an emergency he came through.. thanks for having great costumer service... we have hot water again. Thank you! Highly recommend them.

Service was prompt, friendly and competent.

Wonderful, fair service! Thanks, Troy - much appreciated.

From the first meeting with Grant, through the entire process of replacing the sewer lateral (with Willie and his team) everything went smoothly and professionally. I am very grateful for the full explanations, on-time arrivals, and efficient work of everyone involved. Thanks so much.

It’s so nice to finally have a Plumbing company that I trust.

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I’ve had wonderful service from Peter Levi Plumbing, prompt, courteous and always reasonably priced. They will be my Plumbing company for life. Grant was very efficient and polite, great company, can’t say enough good things about them!

Very satisfied with the professionalism and service provided today! Thank you, **** B. of Peter Levi Plumbing Heating & Cooling.

Efficient, pleasant, and professional! I Highly recommend Troy B. of Peter Levy Plumbing Heating and Cooling!

We appreciated the company’s excellent communication and prompt service. We had an old tankless water heater that needed to be replaced. We highly recommend the plumber sent out to us -Nick B. He was professional, explained everything clearly to us and was extremely friendly and polite - a great ambassador for the company.

Santos a was efficient, knowledgeable, polite and worked very hard. I've used Peter Levi previously. They are a bit pricey but very professional, and good at what they do.

Great plumbing job. Thanks to Santos A. plus Jason, Tyler and Ben.

**** ******* was the technician who came to perform the maintenance checkup on my A/C unit. He was professional, personable and efficient, plus he explained everything he did to clean the condensing unit and took pictures before and after showing the results. I would highly recommend him and I took his business card so I can request him personally next time I need service.

I am posting a review for Drew T. At Peter Levi. Drew came to our home to put in a new faucet and fix our air conditioner. What I like best about Drew is he explains the why’s in my language; he even draws great pictures of furnaces. He is honest, respectful and trustworthy. Thank you Drew.

Great response time and excellent service

I had the privilege of having Drew T. Out to our house to do maintenance on our furnace, air conditioner & plumbing. Now my wife and I have not done anything to our home for 11 years. I am so glad Drew came out for he explained to me in layman’s term. He drew me a picture of a furnace so I could better understand how the furnace work and what we needed to do to keep it working well!!! So we have approximately $2,200.00 in costs to clean/replace parts—not bad for not paying any attention to our furnace, plumbing, air conditioner & tankless water heater. We invested in the Platinum Club for $399.00/yr. for free maintenance checks on those 4 appliances. Thanks Drew for your explanations, honesty & your knowledge. Kathryn

Drew was great. He replaced a faucet in the bathroom. He also fixed the AC/heater and took time to explain what he was doing and how the system works. He was thoughtful and pleasant and I trusted him and the work he did.

Drew of Peter Levi was friendly and knowledgeable. Enjoyed having him do the work.

I responded to a discounted HVAC tuneup ad. I got the appointment window I wanted, people were all friendly that I interacted with, and nobody tried to sell me a new HVAC that I did not need. Good service overall.

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I had a friendly, efficient, and Affordable visit from Steve at Peter Levi HVAC

I cannot say enough about Drew Tarantino from Peter Levi Plumbing. He goes beyond the call of duty, Helpfull, knowledgeable and a very nice fellow. I give him a five star. Thank you Drew . Gail Geiger

I've had positive experiences on the 7 or so occasions I've used them. Fixed the problem, checked out the pipes under the house, said everything was fine. Didn't try to sell me new ones.

Melanie

Drew Tarantino was very curtious and friendly. My mother will be getting a new furnace from them soon. She is looking forward to working with Drew.

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Wonderful job, so nice to wake up with these improvements, it is the small things in life that make a difference. Thanks

Grant was excellent & very professional. I was very impressed with all his knowledge. He was personal and took the time to explain things to me. What can I say........He was great!!!!!!!!!! Thank you, Anne

Grant from Levi Plumbing was very professional and extremely knowledeable about various parts on my water heater. He didn't mind me asking questions and watching while he explained the different parts of the water heater. He's patiend, friendly and professional. I tend to be a little dense with this stuff & I appreciate the work he performed & would give him 10 stars. Thank you Grant - Great Job

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Excellent service on my water heater.

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Very knowledgable and professional.

My experience with Peter Levi plumbing was good

Troy with Peter Levi is by far one of the best people I've worked with. Very focused on helping solve problems while also being on the ball when it comes to customer service. He is incredible...super professional and very good at his job. I've had Peter Levi finish two big projects for me and will be back. Thank you Troy!! A

This is a stellar team of professionals. The initial call was very organized and friendly; a big advantage is their ability to diagnose and do the work in the same appointment, so I didn't have to set aside two separate working days nor make multiple appointments. The dispatcher called about 30mins right before the plumber's arrival, and also texted the plumbers info. Needles to say that Greg T. went above and beyond to fix my vanity sink/plumbing issues - which were numerous. The solution required some new parts, as well as modifications to the stone counter top, but it was all in business few hours later. I will hire him again.

Knowledge and experienced Great Service , respectful .

Great service!

Drew was very courteous and knowledgeable .He did a fine service for us. We hope to see him again next time. Thank you,D&D.

Called this past Wednesday with a leaking toilet valve and they responded with somebody in less than an hour. Had the whole house water turned off and did not want to go too long with this situation. Service Pro Greg Taylor arrived and did an excellent job changing out the shut off valve and line from the toilet tank to the valve itself. Price was was more than fair. Great guy and company to deal with and would recommend them for a job with no hesitation.

100% they are the BEST

Very professional.

We were very satisfied with the work done by Peter Levi Plumbing. The guys were careful with our home and very respectful and caring to us. We especially love Otis, who gave us a daily report of how things were going. We would recommend Peter Levi to friends and family. They have earned our trust and did an expert job.

We recently had a follow up installation visit from Johnathan G at Peter Levi. He was the picture of a professional. He called on his way to let me know of his arrival, he arrived on time, was very polite and considerate of our home, really knew HVAC very well and pointed out some areas of concern that needed to be addressed. I would highly recommend asking for Johnathan G if you are using Peter Levi.

Shaun arrived promptly, fixed our problem very professionally and fast and was very good to deal with.

Very pleased with the service from Peter Levi . Troy was on time , polite and wasted no time . Thank you .

Shawn was most helpful explaining the process

Drew was extremely courteous and professional. Based on my experience with Drew, I would not hesitate to call Peter Levi in the future!

Troy, was very professional and competent.I wouldn't hesitate to use them again. Tom James

Shawn is always helpful and very knowledgable. We are delighted with his service.

Nick was great and Peter Levi Plumbing has been our first choice for reliable work.

Drew could not have been more pleasant to work with. He was informative, super friendly and efficient. I would highly recommend him!

Sorry that my computer wasn't showing the page to post with BBB. Your whole staff was skilled, professional, and easy communicators. They Listened to me. My first contacts were with Grant and Otis. They were the men I would hire if I owned a business. I worked with Diego, and talked with Mr. Peter Levi and again they listened,and I feel they did their best to address my concerns. I'm sorry I don't remember some of their names but I would recommend them and the company without reservation. B,P.

Wonderful customer service

Troy was great, he tried to detect the water leak on our property, but the business next to us always has some kind of machinery running and it made it hard to detect exactly where the water leak was, but he did give us some good advice and Larry was able to detect and fix the leak. Thank you Peter Levi Plumbing!

Drew T. was awesome, competent, professional and very helpful. I like to understand what Field Techs are doing, and sometimes that makes them uncomfortable, but not Drew. He didn't mind at all, and helped me understand my furnace better. I will definitely call Drew from Peter Levi for any furnace issue I might face in the future. Thanks Drew!!

Peter Levi sent **** *. to help with my furnace. He was awesome! Competent, professional and super helpful. I like to understand what Field Techs are doing, and sometimes that makes them uncomfortable, but not ****. He didn't mind at all, and helped me understand my furnace better. I will definitely call **** from Peter Levi for any furnace issue I might face in the future.

Very impressed with the knowledge and professionalism of the installers of our new furnace, **** *, ******, and technician **** *, and office staff, ******. I would highly recommend your plumbing business.

******** did a fabulous job installing our wall A/C units. He was very thorough, friendly, courteous and finished on time. Would highly recommend ******** and Peter Levi Plumbing and Heating.

The prices for both options presented were outrageous. The plumber for my investment properties will do the same work for less than $1,000 and your bid for that option was more than $4,000.

We had a new heater put in last year, worked great until a leak was discovered in our old radiant heat system. Now we'll be adding a new heating system. Baseboard heating installed, and our house warms up very quickly. Shaun is great and those working with him did a great job.

Drew was awesome and Matt who came to do the work was also.

Had a major leak inside of the walls. Troy figured out the cause with certainty, and then figured out a way to fix it without interior teardown. Multiple major obstacles during including parts WE bought, 106 year old fittings etc. Made multiple trips back to shop and parts store. Job done excellently. I think they literally saved my house from catastrophe. Pricing was below expectations. Troy stayed way late on a Fri night to get it done, and done right. Amazing !

Our old furnace stropped working and Drew came out in a day to help us figure out what was wrong. He was incredibly thorough, friendly, professional and reliable. Instead of immediately telling us we needed a new furnace, he went through line by line what had stopped working, what was OK but will probably stop working in the future. Given how old our furnace was, he recommended a replacement with several several price options. He then took the time to go over everything again with my husband so that we could decide what option we wanted to proceed with. I was very happy with this service and would highly recommend Drew for your Plumbing-Heating needs!

Troy was fantastic!!! He is exceptionally knowledgable about anything that has to do with plumbing. He also seems very honest and tries to accomplish whatever needs to be done in a way that is safe and as cost effective as possible. Troy is also a very freindly person and I feel like I have a friend in the plumbing business that I can call and trust to tell me honestly what I need, and give me a fair price. If asked, I would recommend Peter Levi Plumbing & HVAC. I was a little disappointed that he wasn't wearing the superman outfit and cape

Second, maybe third attempt writing this deserved 5 star review. Drew is a great person and overall company representative, extraordinarily knowledgeable about the different divisions of work needed for all of the different projects not in his direct line of workmanship, and did everything and took all of the time he could and that was possible to help me understand what each job would entail, unknowingly Drew's scheduled visit to my home would be the bright point to the day.

Matt from Peter Levi was super responsive and helpful explaining each part of the project. All the Peter Levi guys were very professional, on-time, and did good work. After the work was done I called about making some adjustments and they were able to swing by within the week to take a look.

Greg T provided reliable, efficient, competent and knowledgeable service of the water heater safety check at my residence. He worked hard on the plumbing inspection and was extremely helpful in answering my questions. He was punctual and did a thorough, comprehensive flushing of the water heater. I highly recommend Peter Levi plumbing company and Greg T!

This was my first time working with Peter Levi Plumbing and I would give them the highest marks. Troy was very knowledgeable and courteous. What I initially thought was a clogged toilet turned out to be a rusted drain pipe with root intrusions, which backed the toilet up. Although it was a much bigger job than expected, it was handled professionally and in a timely manner.

I've used Peter Levi on two occasions. Once to replace a water service and another time to investigate and repair a heating problem. On both occasions I found the servicemen to be expert and conscientious. Shawn Laughter, the heating specialist,. corrected problems that had escaped the technician of a previously hired company. I can recommend Peter Levi both for expertise and professional customer awareness.

Pefer Levi resolved my plumbing problems as promised. I'm very happy with their great service. As a new customer, I know I will always choose Peter Levi to take care of my plumbing needs.

We are so please by Grant C. professionalism and level of knowledge. He resolved our plumbing issue quickly and explained everything in terms we could understand. Thank you, Grant!

******** * did an excellent job installing a new heater and AC unit for us. PLP has also come out and done some small jobs for us, all great work.

We needed a heating and cooling solution for our new home. We were presented with several options, at different price points, clearly and understood the pros and cons of each. After we made our selection the work was scheduled promptly and the install team was truly outstanding: incredibly competent, respectful, of good humor and efficient. The work was completed on time and the home site left in immaculate condition. I offer my highest recommendation.

Additional members of my service team were Tyler W and Brandon. Wa trying to call out each individual as they were all excellent. You should allow folks to select a team for posting reviews and the work is done in teams. But excellent service.

Jonathan and his team removed an old furnace and did a complete upgrade to a dual zone furnace with AC. 3 days. A ton of work and outstanding in every respect. We recently moved here from LA and frankly haven’t had much luck with local service providers. But this job from start to finish was flawless and finished on time with skill and good humor. Could not be happier. I’m sure they’re the best Marin County has to offer. Hire him and his team.

The guys were awesome. Gave me great solutions, and even when confronted with an unexpected technical issue, they collaborated and solved for it.

Peter Levi Plumbing was awesome. Drew was super helpful and professional. Highly recommend.

Grant did a very professional review of my plumbing issue insuring that we understood what and why he was doing each step. Really enjoyed working with him.

Peter Levi plumbing is wonderful. .Troy has come several times over the years and he is so pleasant and efficient I highly recommend this vendor for any plumbing need you have.

Grant is the best. Honest, kind, fair, knows his stuff.

Drew by far is one of the most personable, knowledgeable, helpful, informative, and professional people and technicians I have yet to come across. He literally sat down with me, patiently let me process through my options, and answered all of my questions working with me to help me feel better about the situation I am facing where I need to basically overhaul the entire heating, cooling, and water systems. I even asked if he was in management because of his comprehensive communication style and all-encompassing approach and knowledge of every detail of every aspect of each system, the price and cost, and what each job would entail in detail. Drew definitely made a great impression. He really worked hard to help me feel comfortable with all of the options the company will provide, you couldn't have a better employee or person out in the field as kind, respectful, or trustworthy as Drew, reflecting your company's values. Each team member I have come into contact with have provided the utmost personable and professional level of service. This was a great experience. Thank you Peter Levi. There isn't a reason not to go with your company and business truly. RT

Had a great experience with this company . I got a next day appointment with a phone call a half an hour prior to their arrival. I wanted my water heater inspected and flushed. Alex arrived on time. He inspected the tank and attempted to flush the tank. When the water would not drain, he tried back flushing it and opened the tank’s pressure valve to no avail. He further determined the tank was over 18 years old and hadn’t been flushed for a number of years. He advised the tank had exceeded it’s life span of 10-15 years and he recommended that it be replaced sooner than later. He explained the differences of a tank vs a tankless water heater and gave me estimates of their replacement costs. Alex was extremely polite and efficient. I definitely plan on using Peter Levi Plumbing and Heating when I decide to follow up on his advise to replace the water heater.

Grant was friendly, knowledgeable and professional.

Drew T of Peter Levi Plumbing Heating & Cooling (San Rafael) was so pleasant & thorough & patient too (I didn’t know anything about furnaces). My furnace was apparently almost 30 yrs old & Drew showed me where the problems lay, he estimated my current air quality, he told me how interior air filters further one’s air quality too. We talked about my thermostat settings etc & Drew additionally spoke about why a water heater ‘service check’ once a year is important as well (wow, who’d have known) & that furnace & water heater service inspection ‘specials’ are usually offered to their customers at the beginning of summer. Drew is obviously knowledgeable & simply a fair, straightforward, & good guy! He responded quickly to texts etc also & really represents Levi extremely well. I’m having a new furnace installed today & would most definitely recommend Drew T & Levi Plumbing Heating & Cooling of San Rafael anytime & anywhere! Thank you. P. Schaefer

Diego was efficient, good natured, did a great job. All Peter Levi's personal are terrific.

Peter Levi Plumbing....always great. Thanks Grant C for coming out today so promptly and doing a great job

Kurt was very thorough in his work and also provided my handyman advice for handling the bathroom wall. He left his work spaces in a clean orderly manner. Being both a plumber and carpenter was highly advantageous for this project. Kurt was a pleasure to work with and I highly recommend him.

Drew T a tech from Peter Levi just left our house after servicing our Heater system and he did an excellent job. He showed up on time and was very professional. He kept his work space clean and was respectful of our home. Peter Levi and Drew T are our first call when we have a plumbing or HVAC problem.

This was my first service call with Peter Levi Plumbing upon receiving a Warranty Notice. Everyone involved was very courteous and knowledgeable. Amanda,Jonathan and Brandon were very helpful and did an excellent job !!!

I was very impressed and satisfied with Amanda's knowledge and expertise. She was able to replace my old water heater and explained the financial aspect of paying the cost in one year without interest. Love Amanda and my new Bradford White ?!! Doris

Diego was very competent. I am extremely happy with the service provided.

On 2/8/18 Jonathan was called to help install a Bradford White 50 Gal. Heater. He was very professional and did an excellent job with the installation. Thank you Jonathan for making sure that the area was spotless....great job!

Troy has been terrific. Very pleased with his work. Charlie Morse

Grant was great—very knowledgeable and helpful!

Very happy with Peter Levi Plumbing. They are courteous, responsive and their communication is outstanding. I highly recommend them.

Troy is really good at what he does. He's knowledgeable and has a nice personality. I liked working with him on my hot water heater issues. I have already and will continue to recommend him and Peter LEVI FOR plumbing issues.

We always know Troy will do a fabulous job. This is reassuring because a plumbing problem is important to do right. We will always call Peter Levi Plumbing for all our plumbing needs.

Mike C. was my initial experience with Peter Levy Heating & Plumbing. I called because my furnace refused to work. Mike was the most confident professional they could have sent. He assured me it could be repaired...only when I pressed him to assess the wisdom of replacing parts to a 20 year old furnace did he inform me of my options. He did not pressure me to make a decision but with his patient gift of knowledge he educated me to the point where I felt I could make an inforned decision. There was no sales pressure...and I felt so sure of his integrity..forthright concern for my getting the perfect answer to my dilemma. He gave me information on both sides of my decision...to repair or replace...that I made a decision that I am forever grateful for.

Kurt B. was the one available to finish the installation. My concern that this new furnace would not perform was replaced by his incredible talent. Kurt made this new furnace perform as the most efficient & powerful one ever. His detail to wrap every seam & fill every gap produced exceptional heat in very little time of operation. He is the eminent troubleshooter..his ability to correct faults in machinery or overcome difficut installation obstacles as in my case sets him apart as truly amazing. He is an outstanding member of Peter Levy Co.

Brandon W. was the most lovely person to work with. He installed the initial part of the furnace with grace. He came while I was at work & with tremendous effort left no visible sign the an old, massive furnace was removed & a new on brought in. My oriental rugs were spotless. He keep me apprised of his progress by phone so I felt secure. This installation proved to be more of problem than what was expected but he saw this & called in for an opinion from the asbestos team. He is humble & knows to call for the accumulated wisdom of the other installers.

Ben M. has a profound grasp of the workings of heating & cooling. He is a detail person...ever seeking knowledge of his field. He leaves nothing to chance and he is not satisfied with just what seems to be acceptable . He went to great lengths to solve a particularly difficult problem that was left by the previous furnace company. He did not shrink back in pointing a finger at what hould have been done previously but addressed the situation with complete assurance that Peter Levy Co. has integrity & would solve my problem. His ability to assess the situation & bring insight was inspiring. He put me at ease. Again he also extolled the integrity of his employer Peter Levy.

Jonathan G. is the consumate expert...the brilliant professional in the field of Heating & Cooling. His accumulated wisdom & years of experience has made him the most sought after trained specialist in his career. He sets Peter Levy Co. apart because he is able to make an accurate assessment almost immediately...he sees beyond the obvious...and has the answers. The fact that he holds his employer in the highest esteem is a fabulous reflection on Peter Levy Plumbing & Cooling Co.

Amanda was great to work with. She arrived on time, quickly diagnosed the problem, and presented alternatives. Once we decided to replace the water heater, she got it done very efficiently. Her enthusiasm for her work as well as her attention to detail are great assets for any technician.

I so much appreciated my service pro, Amanda Wells. She came exactly at our scheduled time, explained everything that needed to be done, and gave me an estimate on the spot. She installed the new hot water heater, and we were up and running that day. I would hire Amanda for my next plumbing project, and I recommend that you do the same. Her care for her work made for an auspicious day. Thank you, Amanda!

The best service from anyone I have ever had. Jonathon is the best for sure. He is courteous, kind and explains everything as he goes along. I would recommend him to everyone I know....Thank you, Kay Johnson

We noticed on Wednesday evening that our water heater was not working, so after trying to relight the pilot light twice, I gave up and looked up Peter Levi Plumbing on the internet. I found I could request a service call online, so I did that assuming I would have to follow up with a phone call in the morning. They got me out of bed at 7 AM. Amanda was at my door by 10AM. She is wonderful to work with - friendly, competent - I had complete confidence. She offered options to fix the existing unit or replace it. I chose the replacement route, and it was done by 2:30 that afternoon. The overall response of Peter Levi was beyond what I expected; Amanda's work was a great bonus. I now have a plumbing contractor to call whenever I need one.

Shawn was honest and he gave 100% to completing the job well.

Shawn L. provided excellent service.

Troy was very professional and a pleasure to work with. I recommend him wholeheartedly.

Shawn did a great job determining the problem with our radiant heat and then repairing the problem. He is very knowledgeable and skilled at explaining the problem and masterful at repair.

I could not be happier with the service that Grant C offered my family. He was very kind, respectful and made sure to describe everything in detail before doing any work. He worked very hard to help us and he did a fantastic job!! Highly recommend him!

***** ** was terrific. Professional, personable, capable and on time. He diagnosed and fixed our plumbing issue. We would absolutely call Peter Levi Plumbing and ask for ***** ** again.

I love Peter Levi Plumbing they are so fair and so honest, they will be my Plumbing company for life! The technicians really know what they’re doing and get the job done right. Thank you Peter Levi!

Grant C was professional and thorough and made sure everything worked right before he left. He's a pro

Going forward, I will only use Peter Levi Plumbing for my plumbing needs! Diego was extremely nice, patient, very clear in his description of my plumbing issues and provided many alternatives to fit my budget.

Johnathan was extremely professional and did an exceptional job replacing our heater quickly and efficiently. He was a pleasure to work with and we appreciated his thoughtfulness and professional expertise!

We suggest five GIANT stars for Matt M at Peter LeviPlumbing for the outstanding work he has done for us, professionally, on time and with a pleasantness that every work person should have,and seldom does. He saved us after at least a half done other such workers promised and didn't even bother to call back. Hats off to Matt! The best.

Troy and Peter Levi Plumbing were quick to provide an estimate and complete the work. I appreciated the communications informing us when to expect the team.

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Installed a new toilet flapper in October, which turned out to be defective. Greg T was here today precisely on time, and replaced the defective part with a brand new piece, quickly and efficiently, at no charge or problems. Reliable company, and technician could not be better. Very pleased.

Amanda was the best. Knows her stuff. So nice to have a woman plumber come into the house.

The person who picked up the phone was kind and extremely courteous. She said they were unable to dispatch someone until after the weekend, but when I told her it was an emergency she sent someone over the next day. Shawn Laughter was our technician, and I cannot speak highly enough of him. He was efficient, explained the problem clearly to me, and said that he would be back to fix the problem permanently once the new part arrived, again in the early part of the following week. In the meantime, he fixed the hot water situation and showed me exactly what to do if I found myself in an emergency. Thank you Peter Levi Plumbing!

I already submitted my comments.

Very professional guys yet friendly and helpful. I really appreciate that. Thanks to Peter Levi for employing good people and training them well. My new furnace seems to be working well. Long may it last!

We were very pleased with Peter Levi Plumbing and Matt M. We decided to go with a 2nd opinion on an issue we were told we had so we called Peter Levi Plumbing. Matt arrived on time and was so professional. (A larger nationwide company had been to our home a few days prior, we were having our furnace serviced). We suspected the nationwide company to be trying to scam us into a larger expensive duct project... Matt checked everything out for us, inclusive of crawing under the house... He assured us it was fine to leave things "as is"... So we were not "sold" a job and we were reassured by Matt and Peter Levi plumbing... If it is not broken don't fix it... We were saved from a very expensive project... Thank you Peter Levi and company !!!!

Nick was very competent and pleasant to work with. As usual, Levi was very responsive.

Professional, highly competent, courteous, explained every step and freely answered all questions. The Best!

Courteous, call to let you know they're on their way. Patient explaining things. Great!

Grant provided excellent service and communication regarding my plumbing project. He was thorough with his assessment and explained the different options available. I am very pleased to have Grant as my technician trusting his ethical work style. Carol Paul

Amanda was awesome. She knows what she’s doing and is very professional.

Today i had the best "plumbing" experience in my 20 year homeowning history. I had read other online reviews of Peter Levi Plumbing and they were accurate in my experience..so far. I have never, ever had a plumber explain and go into detail about work that i needed to be done. It was very educational and helped me to decide to do the work and do it with Peter Levi. My plumber was exceptional from start to finish, very professional, articualte and answered every question i had completely. She was the consumate professional. Because my job involves bringing a toilet in, the work will be completed tomorrow. So stay tuned everyone.

Great customer service, from getting the appointment made to a heads up from the tech on exactly when she would arrive. The tech diagnosed my problem immediately. Definitely the way to go for plumbing/heating/hot water in the NOrth Bay!

Peter Levi Plumbing serviced our Heating system, and we would definently give Drew T. five stars! He showed up on time, was professional, and answered all our questions. I would without hesitation recommend Peter Levi Plumbing Heating and Cooling to my friends.

Drew did a great job. He diagnosed our central air unit and had it up and running in just minutes. Drew is a true proffesional. Thanks again

Drew did a excellent job. I have never recieved this kind service from any repair personel. Thanks Drew

Matt was prompt, courteous and helpful this visit, as he was on a previous visit. I would certainly recommend him, as well as your firm to others. My issues were not large but he addressed what I needed and promised to see that I am on the calendar for a spring checkup on the serviced equipment.

Nick was great, solved the problem and was on his way!

Grant did an excellent job installing a new water-heater in our house. He explained all options i details. The final product looks very professional and he left the work area nicely cleaned.

Grant was honest and fair. He was well equipped.

Matt’s honesty and integrity while repairing my A/C unit was greatly appreciated. I had two other companies tell me I needed a new unit, when all I needed was a relatively inexpensive part. Troy also repaired a exterior pipe leak and was very professional, thorough and helpful.

Terrific service and very professional . Highly recommend !

Grant did a great job. He was on time prepared, and did exactly what I needed him to do. If we have future trouble I would not hesitate to call again.

Greg T. was professional, thorough, and considerate. He did a thorough job on pipe replacement in our apartment kitchen and located the source of several problems. I highly recommend him.

I recently called Peter Levi to inspect my furnace. Drew, the technician, arrived right on time and did the work quickly. He was friendly and very helpful, as was the office staff I contacted to schedule the appointment, and I am very satisfied with the service I received.

I called in the Peter Levi Company for a sewer problem which turned into a major headache for all. This is what can happen with a older house. After several meetings onsite we were able to develop solutions that have resolved the sewer line issues.

Kurt was a pleasure to work with. He listened to my concerns and offered good solutions. Very professional and knowledgeable.

Grant was excellent. Clearly explained service, costs, etc. was comfortable to be around with a good sense of humor. He noticed I had no hot water and was kind enough to take a look at my heater when he could've easily finished the assigned job and left (It was also 5pm). Extremely thoughtful and conscientious.

Grant Showed up a hour early than expected. He went beyond to double check everything while trouble shooting our sewage clog. The clog was pinpointed and fixed and double checked for any leaks and to make sure everything was working properly on the same day right before the Christmas weekend. I've been a repeat customer and I highly recommend Peter Levi Plumbing.

Grant Showed up a hour early than expected. He went beyond to double check everything while trouble shooting our sewage clog. The clog was pinpointed and fixed and double checked for any leaks and to make sure everything was working properly on the same day right before the Christmas weekend. I've been a repeat customer and I highly recommend Peter Levi Plumbing.

Grant went above and beyond while working at my home, and he was a pleasure to work with. He clearly explained the scope of work and potential charges at the outset so I was fully informed. Instead of leaving once the job was done, he stayed after hours to assist me with an extraneous problem. He went out of his way to solve this secondary problem. I will definitely use this company again, and will hopefully work with Grant again. I couldn't be happier.

Troy was excellent, knew his business and was a professional - what more can I say or expect? Thank you Troy. Maria

You got the job because it was an emergency situation and you were the first to be able to arrive on a Saturday. Grant was nice enough to call in advance so I didn't have to guess when/if he would arrive within the scheduled window. He was efficient in getting the work done, helpful in trying to assist in our finding a firm to clean-up the resultant mess. He also explained our options for a longer-term fix without being too "salesy" or dramatic.

Your man was at the house within 2 hours of my call for help! The heater was not responding and it was a very cold December morning. Mike C came to our rescue by replacing the thermostat, programing it, and checking the filters. His help was very, very much appreciated...

5 stars for Johnathon G. who installed a new furnace for us. Service was prompt, friendly, well-communicated and easy. This installation took about 5 hours and it was very comfortable having Johnathon and his co-worker in our home.

We called Peter Levi because we had an immediate need on a Saturday and their tv adds implied they were good with emergency situations. They were able to get here within a few hours of our call and Grant, the service provider, called in advance to let us know that he was on the way. He even went out of his way to try to set us up with a company that could help with the clean-up afterward. He was quick and efficient and a pleasure to work with. We will definitely consider Peter Levi for our future needs.

Troy is awesome

Peter Levi and Drew the tech were awesome. Went way above and beyond for us after hours in an emergency situation and even helped us establish grounds for a claim on the folks who installed our furnace incorrectly, leading to damage to our wood floors.

Drew was friendly, courteous and knowledgeable. I was confident he could find the problem quickly and make the needed adjustment. One his second visit - last call of the day - he came to install a special order filter. Despite the hour he was enthusiastic and energetic. He's a real asset to your company.

Troy arrived as scheduled, took the faucet apart, but couldn't remove the cartridge. He has gone to further research how to resolve. Absolutely a terrific professional.

Tenant had a sink leak and I was able to have a plumber, Troy, there at 12. Very reliable. Great staff. Had to replace furnace installed in April. Tenants are warm for the winter. Tyler installed the furnace and was very informed on a 2 zone furnace. Highly recommend

Troy Bradley is fast, polite and knowledgeable. Very reasonable price

Can't recommend Drew T (with Peter Levi Heating & Cooling) highly enough! Arrived on time, super friendly and easy going, professional. I don't love having service people come into my home but this was hands down the best experience we have ever had. Making the appointment was easy and there was great follow-up when the appointment needed to be shifted. This feels like a well run company with happy employees. Another plus- our new furnace was made in the U.S. Thanks for a terrific service!

Very pleased with promptness, courtesy, and work done. I highly recommend!!

Amanda a joy to deal with!

Wonderful service! Amanda found the problem in a few minutes - fixed the error (by another firm!) and everything works and drains perfectly. Many thanks for a most efficient and courteous service call, Amanda!

Happy with service. Professional staff. Answers all questions.

We recently had Troy out to the house for repairs and found him to be well trained, quite nice as an individual and certainly a perfect spokesperson for your Company. Geri % Marty Brownstein

Peter Levi installed a 3 zone Fujitsu slim duct heater and a/c system. The installation was done with care for my home. The guys were courteous and they worked efficiently. Johnathan was direct and honest answering my questions. The day after the system was installed it didn't work. The team including Ben, Joel and Johnathan were out to the house almost immediately and they solved the problem. The system works fine now. My only complaint, a small one, was the installation was originally scheduled for 2 days when in fact it took 5 days. I think it is better to overestimate the time it will take than to underestimate.

Alex was very professional. He discussed what should be done and the cost. He did a very good job. I will use him again . fesional

Drew was prompt, professional, knowledgeable, and very courteous. His inspection was thorough, and he explained everything in layman's terms.

I recently called Peter Levi to inspect my furnace. Drew, the technician, arrived right on time and did the work quickly. He was friendly and very helpful, as was the office staff I contacted to schedule the appointment, and I am very satisfied with the service I received.

Shawn was very helpful. I am used to fixing things myself in all of my rental units but now as I am retired, I have good rents coming in and am ready to hire people to fix things for me. Shawn was creative with the problems associated with oldest rental units. I have signed up for your gold coverage on two apartment buildings and am considering three more.. Thanks for your help

Drew explained everything and fixed everything.

They are a busy company but they kept me posted upon their arrival time. Grant did a great job communicating what my options and costs were. He helped me troubleshoot which of our storm drains was blocked, so our family did not waste money on unnecessary services. He was polite and pleasant and while it is no fun to have a blocked storm drain, he made the experience as pleasant as possible.

Jonathan and his colleague did a great job. Went above and beyond to sort out a couple of issues. Many thanks.

Why do bad things happen to your plumbing only on the weekends? Talk about an after hours emergency. Hot water pipe in the wall, in the living room, flooding the floor and literally heating the surrounding walls to a scary temp. So, @ 4:30pm yesterday, on a Sunday, after our water had been turned off for 24 hours, our leak detection hero, Troy Bradley arrives: upbeat, reassuring, deeply knowledgeable, incredibly patient, That's after having made 4 other service calls on a weekend day that he was not even scheduled to work. Troy knew exactly what to do, keeping us informed every step of the way, cutting through our wall, miraculously repairing the pipe, which we were uncertain he could do, given it's location in the wall. Bottom line: he is a standout technician who truly embodies the essence of real service

Both Tyler and Joel were skilled, professional, and walked through the finished installation of my new furnace. Everything was In order and they were very conscientious about protecting finished floors and carpets. Matt who did the site visit to prepare the bid and written proposal, did all of this in a matter of days and then scheduled the job for immediate installation. This is an excellent company with impressive staff.

We needed help with our water heater on a Saturday and they called us back promptly and had a technician here that afternoon. Grant was on time, fixed my issue quickly and even spent the extra time to thoroughly answer all my questions. He was friendly and efficient and I would highly recommend him and his company.

The representative you sent me could not have been more honest or helpful. He was knowledgeable and gave me the best advice. As a designer who works with many contractors, it's always a pleasure to encounter a person who has your best interest in mind.

I had confidence in both Matts. They both understood our particular situation and responded with skill and knowledge.

I called Peter Levi Plumbing on Tuesday afternoon, met Matt the estimator on Wednesday morning, and had a new heating system completed on Friday. Matt T. and Pedro did a meticulous job of protecting the house. Drop cloths on the floor, booties on the hand-truck wheels, etc. Matt T. was knowledgeable and confident about the equipment and installation process.

Excellent job

Troy was extremely courteous and once I showed him the problems he knew instantly how to repair them. He was prompt and clean and I was very happy with all the work performed. Will continue to use their services as even when you call to make an appt. the Office Staff is very helpful. They are great.

We had a great experience with getting a new heater thru Peter Levi. Drew diagnosed our heater’s problem and unfortunately we needed a whole new one. He was very friendly and easy to work with. Joel came to install the new heater and was also friendly and professional. Great experience overall!

We had a great experience with getting a new heater thru Peter Levi. Drew diagnosed our heater’s problem and unfortunately we needed a whole new one. He was very friendly and easy to work with. Joel came to install the new heater and was also friendly and professional. Great experience overall!

Shawn reviewed all my options with me and I was not pressured into any particular option. He gave me a thorough review and allowed me to ask question about my choice. Install crew was knowledgeable, clean, and very considerate of my pets. They gave me clear explanation on how to use my new equipment. The install coordinator was great. I am over all satisfied with the work and will refer you to my neighbors.

Positive. **** arrived early, quickly & efficiently checked both my furnace & the AC. I asked him to come check my dad’s furnace also!

Our hot water heater stopped working on Thanksgiving morning with a house overloaded with out of town guests. Troy was able to come over that morning and remedy the issue within an hour. Great response time!

Grant was amazing, he gave me three options for fixing my drain, fortunately the least expensive option worked. i was thrilled.

Amanda was incredibly knowledgable, personable and all around awesome. She helped me understand all the issues and the next steps to take in order to deal with them.

We only really had contact with Tyler D and he did an excellent job. Efficient, tidy and pleasant to deal with. Very happy with all other Peter Levy staff I had contact with. Yes, I'd use them again.

Troy is great!!

Service was fine but dislike being pestered for reviews by pnone and email.

Alex install a new furnace quietly, efficiently and with courtesy. It was a day long job and he took time to show me how to use the controls and put in new filters. Good job!

Super professional and on time !

Bought a Coleman gas heater for my mobile home from Peter Levi. A week after installation, problem arose. The problem was with the furnace, and technician went the extra mile to resolve it

**** arrived on the early side of the designated time window, brought a positive energy to the work, and explained the project clearly. He was joined during the day by *** *** *****, and the three of them worked hard to complete a full furnace, cooling coil, and thermostat installation in one day. Once complete, they provided instructions regarding use and maintenance and left our garage cleaner than it was before they started. We look forward to having **** and Peter Levi Plumbing in our corner for a long time.

I could not be happier with the professionalism, punctuality, cleanliness, speed and expertise with Troy. He took the time to explain ever step of the work and why he was doing it, which I really appreciated. It was the best experience I've ever had with a plumber. Troy is excellent at what he does and a huge asset to Peter Levi Plumbing. If I ever have the need for anything plumbing related, I will definitely call on Troy.

I could not be happier with the professionalism, punctuality, cleanliness, speed and expertise with Troy. He took the time to explain ever step of the work and why he was doing it, which I really appreciated. It was the best experience I've ever had with a plumber. Troy is excellent at what he does and a huge asset to Peter Levi Plumbing. If I ever have the need for anything plumbing related, I will definitely call on Troy.

Always dependable excellent service. I have been a very satisfied customer since 2003.

Very happy

Peter Levi Plumbing gave us the best price for our new furnace, and Kurt B. did an outstanding job getting it installed in one day. Very professional all around. Highly recommended.

Matt and Willie replaced our 30 year old furnace with a new one (much better plan than the reverse) and it WORKS! They were great all around and I'd highly recommend them in the field of Heater installation and AC ( probably not so much for brain surgery or shepherding ). Very skilled, polite and efficient cheeers, chris

**** arrived on time, diagnosed and fixed plumbing problem promptly. He was pleasant and a delight to deal with. This was my second experience with Peter Levy--the other for heating--I have no hesitation about recommending the company. Thanks, guys!

The Craftsman was a pleasure to observe going about his work thoroughly and joyfully. I, being a member of the string and two tin cans generation, was patiently show the technical workings of a Water Heater and Furnace. Most instructive. My new knowledge will assure my family’s safety if I am ever called upon to confront a pilot light.

I have used Peter Levi Plumbing, Inc for several major projects and all were done very well. Most recently I had a new furnace installed and ***** * and his colleague did an excellent job. The installation was painless and the Tyler took great care to make sure I understood how to operate. The work to provide the necessary exhaust was first rate. No damage to my home's exterior shingles. Finally, the clean up job was meticulous.

We recently experienced a sewer backup at our home in Corte Madera. ***** ******* came out and solved the problem very quickly. ***** is a real professional not to mention courteous and friendly! ***** is also very thoughtful of cleanliness ... he even covered his shoes before entering the house. I would highly recommend Peter Levy Plumbing.

We had Nick out to service both of our furnaces. He really cleaned things up, checked all systems and gave me advice to keep them running efficiently. Also advised me about a plumbing issue we're having. I'm calling tomorrow for another appointment!

The peter Levi plumbing company has a wonderful program each year where they offer a special furnace tuneup rate. This is the second time I’ve used it . My furnace failed during the “special “ and when I called for an appointment they were able to come out within a reasonable time, and not only did the tuneup but the repair also. More important to me, was Drew T, the technician, and his knowledge and work ethic! It was his last job of the day but he carefully did the tune up, located and solved the problem and answered my many questions as I’m debating whether to replace my 15 year old furnace. He suggested I speak with Matt, when I asked who could give me more information, which I will be doing tomorrow.

The peter Levi plumbing company has a wonderful program each year where they offer a special furnace tuneup rate. This is the second time I’ve used it . My furnace failed during the “special “ and when I called for an appointment they were able to come out within a reasonable time, and not only did the tuneup but the repair also. More important to me, was Drew T, the technician, and his knowledge and work ethic! It was his last job of the day but he carefully did the tune up, located and solved the problem and answered my many questions as I’m debating whether to replace my 15 year old furnace. He suggested I speak with Matt, when I asked who could give me more information, which I will be doing tomorrow.

Drew provided knowledgeable and excellent service, communicating clearly about the issue, providing alternative solutions, and fixing the problem

Very professional and thorough. Great job. Answered all questions. All is well so far. Joel is a great rep and resource for the company. Glad he was assigned to us

(no comment)

The ease of making an appointment and reliable trained courteous tech made my experience of getting a new water heater very tolerable. I hated to spend the money But felt confident it was done right and could not say enough about Grant Crowder the service tech. Thank you for the local reliable servic

Drew provided knowledgeable and excellent service, communicating clearly about the issue, providing alternative solutions, and fixing the problem

Terrific company. We use them for all our plumbing and heating needs. Very helpful and responsive. Highest recommendation!!

Santos A. came out on a Saturday to replace a tankless water heater that had failed with a tank water heater. He did an excellent job and was very professional and nice.

I have been a customer of Peter's since 2004, when we bought our home in Larkspur. We embarked on a major remodel and he was my master plumber. His team is always courteous and professional and gets the job, large or small, done right. I highly recommend his company.

The Peter Levi team was quite professional and reliable. They kept me informed, communicated well, answered questions, worked hard and efficiently and in the end, I have a nice new heater.

The service I received was perfect. I cannot fault them for anything. It was a big job, dragging my old heater out of the attic and getting the new one all connected. They are diligent and especially helped with programming it in the end.

****** * showed up on time with a smile and quickly evaluated my service request. After providing me with all possible options and detailed pricing, she proceeded with the approved replacement. Her knowledge of the job requirements and professional skills were very impressive. She is not only good at what she does, but seems very ambitious and cares about the customer. You never know what to expect when you invite a service provider into your home. ****** is polite and trustworthy and believes in her company's devotion to their clients. I will definitely call Peter Levi Plumbing for future plumbing needs!

***** was not only on time, he was extremely efficient in locating the problem and resolving the issue. He was very friendly, I would highly recommend him for any plumbing issues. 5* service!

The service I received was perfect. I cannot fault them for anything. It was a big job, dragging my old heater out of the attic and getting the new one all connected. They are diligent and especially helped with programming it in the end.

Amanda Wells was extraordinarily knowledgeable, helpful, & courteous and we cannot recommend her highly enough. Truly she deserves more than five stars.

Exceptionally professional and knowledgeable. He went the extra mile repairing a line to a vent. Also he and his partner worked all day non-stop. I couldn't ask for a better service.

First thank you for the prompt service .We cannot say enough on the way Grant handled himself in trying to get to the problem.He worked steadily and wasn't afraid to ask questions to come up with answers. Although he other places scheduled he stayed with the project until he was satisfied it has been handled. A nice polite young man and certainly not afraid to try everything . Five stars or more.

Exceptionally professional and knowledgeable. He went the extra mile repairing a line to a vent. Also he and his partner worked all day non-stop. I couldn't ask for a better service.

Exceptionally professional and knowledgeable. He went the extra mile repairing a line to a vent. Also he and his partner worked all day non-stop. I couldn't ask for a better service.

Helpful, friendly and professional service. I'm a happy repeat customer

Joel G of peter Levi Plumbing did a great job at my house today!

Greg was extremely courteous, thorough and professional. He inspected all plumbing fixtures as well as connecting lines under sinks. He took care of a sink line clog, replaced lines under the master bathroom sink and tightened the toilet seat. He inspected and flushed the water heater plus gave me estimates on a couple of other services to consider including the Halo filter. Plus he explained everything completely. Thank you Greg! Matt was wonderful and fast! He thoroughly inspected the furnace up in our crawl space, and repaired it as it was not working. He was courteous and professional. Thank you Matt! Evelyn was very personable and professional on the phone. She promptly got me scheduled right away to take care of my furnace inspection and repair, my water heater inspection and flush plus my plumbing needs. Thank you Evelyn!

Greg was extremely courteous, thorough and professional. He inspected all plumbing fixtures as well as connecting lines under sinks. He took care of a sink line clog, replaced lines under the master bathroom sink and tightened the toilet seat. He inspected and flushed the water heater plus gave me estimates on a couple of other services to consider including the Halo filter. Plus he explained everything completely. Thank you Greg! Matt was wonderful and fast! He thoroughly inspected the furnace up in our crawl space, and repaired it as it was not working. He was courteous and professional. Thank you Matt! Evelyn was very personable and professional on the phone. She promptly got me scheduled right away to take care of my furnace inspection and repair, my water heater inspection and flush plus my plumbing needs. Thank you Evelyn!

Timely, friendly, helpful

***** from Peter Levi Plumbing came to our home brought his A game. He asked about my day and we shared a couple of laughs. I showed him three issues I was having with my two bathrooms. He gave me a variety of options. I chose the immediate fix and he got to work right away. He is a very good plumber. An out going person and seemed to care about his work. It was truly a pleasure having him here. He made me feel relaxed and I am usually up tight around electricians/plumbers. If ***** was in my field I would offer him a job right on the spot.

Outstanding furnace replacement by Johnathon G. and Brandon W. They were polite, worked efficiently, completed the job quickly, did the job properly, and left the site spotless. I would definitely use them on future projects.

Excellent job (furnace replacement) from start to finish. Well done by Johnathan Gibbs and Brandon Wallace--they were polite, worked quickly and efficiently, did an excellent job, and left the site spotless. Wonderful!

Excellent job (furnace replacement) from start to finish. Well done by Johnathan Gibbs and Brandon Wallace--they were polite, worked quickly and efficiently, did an excellent job, and left the site spotless. Wonderful!

Joel G principally, and Jonathan G, assisting, did a very good job. We would recommend to other customers.

I was in a total panic when my hot water heater stared leaking. My kitchen has been torn up since July 1 because of a water leak. Insurance covers most of it. Having the hot water leaking the day before my new cabinets arrive was panic time. Within 25 hours of my call they were nearly done installing a new one. The guys Kurt and Otis were so professional. But also they could tell I was panicked they put me at ease. I will be calling them again soon. I know who call now. Peter Levi you saved me. They even cleaned out the spider webs. Now that is service.

Nicole was very helpful in getting Mike to come back to the house several times today. After much checking and persevering, all is well and the furnace is creating much needed warmth. Thank you both for your efforts.

Peter Levi Plumbing sent Grant Crowder to our home, he was pleasant, knowledgeable and knew his plumbing. He worked with effectively, cleaned up and was always smiling! Thank you Peter Levis plumbing for having superior and kind staff working for you.

Grant Crowder from Peter Levi was great! Courteous and efficient and he fixed the problem right away.

Excellent service. Very thorough & knowledgeable.

Outstanding furnace replacement by Johnathon G. and Brandon W. They were polite, worked efficiently, completed the job quickly, did the job properly, and left the site spotless. I would definitely use them on future projects.

Excellent job (furnace replacement) from start to finish. Well done by Johnathan Gibbs and Brandon Wallace--they were polite, worked quickly and efficiently, did an excellent job, and left the site spotless. Wonderful!

see separate review of technician. I had a terrific experience!

Excellent job (furnace replacement) from start to finish. Well done by Johnathan Gibbs and Brandon Wallace--they were polite, worked quickly and efficiently, did an excellent job, and left the site spotless. Wonderful!

Amanda was helpful, professional, and friendly. I knew that she was very familiar with her work and I felt totally confident to have her do this work. I will definitely ask for her the next time I need plumbing and/or heating service, I feel as though I just gained a new friend and a trusted advisor.

Shawn is helpful and efficient and I have recommended your company to others.

We used Levi three years ago to replace a corroded drain pipe in our crawl space, brought to our attention by the smell emanating from the accumulating water (kitchen sink). This week we detected a similar odor and saw a drip from strapping on the replacement pipe. I called Levi who, subject to their parts and labor warranty which they honored, had a technician with is the next day. Not only did he fix the strapping and leak, but also this odor by voluntarily removing a dead rat. Kudos to **** ***** for his expected and unexpected work, professional and efficient, in not exactly a hospitable environment. And to ****** who managed to catch him after we missed the reminder call. Definitely happy Levi customers.

Mike was terrific, helpful and as a senior the furnace and heat it provides is very important to me. Thank you for a job well done.

Mike was prompt, courteous, efficient and definitely worked hard on servicing our furnace which will now work forever.....

Amanda and Matt were very professional.

already attested to the excellence of both service agents. Professional and friendly, all systems are aok.

already attested to the excellence of both service agents. Professional and friendly, all systems are aok.

Peter Levi Plumbing Inc., has always exceeded my expectations in the quality of their service. We recently needed to have our tankless water heater adjusted for our particular needs. The service technician Ben Martin was very knowledgeable about the system and was able to thoroughly check out the unit and make the adjustments we needed. We had our furnace and A/C replaced by Peter Levi and the tech's that did those installations were also very professional.

Timely, well explained professional work, courteous, kind interactions! I highly recommend Troy & Peter Levi Plumbing!

We had a new heating system installed and repairs to our hot water tank. Ben and Joel were polite and professional, they talked us through the options and kept us updated on install day. They were friendly, arrived on schedule and stayed late to finish up. I would definitely call them again.

I gave you a 7 for recommendation. It is because I need to make sure that the work done was correctly! Great group of technicians.

Jessica was great. Clear and precise...got the part needed and the tech's to our site expeditiously.

I can't say enough about how great Troy is! He crawled under the kitchen, found the problem and realized he couldn't fix it yesterday because he couldn't fit in the space to do it! He got things working well enough to get us by until he could schedule the work. He called 10 minutes after he left to schedule that appointment. Smart, caring, hard-working, funny and just all around a great guy. You are lucky to have employees like Troy representing your company. He is the BEST!

Amanda was awesome.....on time, knowledgeable, efficient, polite, and had good follow through.

Nick and Matt arrived on schedule, they were both knowledgeable and courteous. A pleasure to deal with. They worked with me to agree on a plan and costing to replace the old equipment in our house. They were realistic and not pushy. So far, more than happy with the service they have provided.

Jonathan was nice and professional. He put in heating ducts under my house which is a dirty job and he had a very positive attitude.

Jonathan was nice and professional. He put in heating ducts under my house which is a dirty job and he had a very positive attitude.

Troy was the best!! Will absolutely call Peter Levi again.

Troy was the best!! Will absolutely call Peter Levi again.

Troy Bradley with Peter Levi Plumbing, Heating and Cooling is AMAZING! Not only did he diagnose the problem and get everything working for now, but he called about 10 minutes after he left to arrange a time to come and fix the problem for good! He could not be more knowledgeable, hard working or friendly. Highly recommend him!

Professional and did the job in a reasonable time, I was satisfied!

Evelyn and Amanda were top notch. Amanda was really awesome to work with and Evelyn was a very good communicator. Will definitely call again!

Matt explained how to work our equipment and did the work efficiently and left no mess.

The installation team was professional, respectful, and very clean. They explained what they were doing and outlined their timeline. I felt very comfortable with the installers in my house, and they were always considerate and worked hard. I recommend them for all your heating or AC needs.

Very courteous, professional service. Both Troy and Evelyn were quite helpful and friendly.

Troy helped figure out a problem in a few minutes that other professionals have just not had the answer. This has been going on for months.

Grant installed a new toilet in my house. He is very professional and completed the work in a reasonable amount of time. The new toilet had a faulty which he discovered at installation. Fortunately, Grant had the replacement in his vehicle and was able to complete the installation.

Excellent Service with the Excellent Results

***** ** came to my house on time and fixed the plumbing problem in less than 15 minutes. He was very helpful, and I was very pleased. Would definitely recommend.

Troy did a great job for us. Made two trips, kept in touch with us about his arrival times. Explained the new tank less water heater in detail. We are very happy with him and his work. Thank you Troy

Alex Keedy did a terrific job. Showed up on time, understood the problem, and repaired the hot water heater on the first attempt. Thanks.

We were very happy with with the work done by Matt, He was polite and explained in detail all the work that we needed him to do. I would recommend him highly

Grant really knows his stuff and shows pride in his work. A true professional.

This was my first time using Peter Levi Plumbing, and I'll definitely be using them again. I was having some trouble with my main sewer line and had them come out to take a look. First off, I got an email telling me who was coming (Grant Crowder) and a site telling me a bit more about him. Nice touch! Next, I got a call from Grant 30 minutes before he arrived, letting me know he was on his way. When he arrived, I found him to be a polite and courteous young man. He answered all my questions and took the time to listen to all my concerns. I was very impressed by his knowledge and professionalism. After he left, I got another email asking for feedback on how they did. I can't speak to some of the other reviews on Yelp, but it seems to me that this is a company making a great effort to have world-class customer service and train their employees to be top-notch. Thanks Grant!

Grant was a angel from heaven. Very professional and informative. Went right to work and finished the project in no time. Thanks for the good work!!

Thank you Grant, the house is nice and warm and the hot water is working fine. Mary

Service & professionalism exceeded my expectations! I highly recommend Troy & Peter Levi plumbing.

This is the second time we have been helped by Peter Levi's and both times have been prompt, efficient and super-helpful. Having plumbing issues is never fun and a relief to have a team that can get things fixed quickly. Thanks Shawn for excellent service.

After two days of cold showers I was looking for a plumber to come the same day. The office arrange for someone to come in a few hours. Shawn was able to fix the water heater and the angle valve that broke the night before. Shawn was professional, knowledgeable, and pleasant. While not cheap not sure any good plumber is!

Troy was thorough, explained all diagnostic procedures, reviewed the cost estimate and completed all work in a very professional, clean and effective way. Additionally, he was friendly, courteous and very kind to our dog! I highly recommend Troy @ Peter Levi Plumbing!

**** * came to service the heating system at the rental house and the heating and cooling system at my house. He was very professional, courteous, and knowledgeable. He informed me about what was needed and explained thins as I asked questions. Very pleased. Highly recommend ****.

Excellent plumbing service today from Grant Crowder at Peter Levi Plumbing. Grant was super professional and thorough, explained my options and offered scenarios. Thrilled to have our clogged sewer line fixed! I highly recommend Peter Levi Plumbing and Grant Crowder!

Greg was great! He called first and showed up within the time frame they told me he would. He was very thorough and completed the job expeditiously. I especially enjoyed his sense of humor. I will definitely call Peter Levi Plumbing the next time I need someone.

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The technician Grant C. Came to our house to do our annual water heater maitnence. He was prompt and proffesional. He gave me options on work to be done but was not pushy. We highly recommend Grant to do all our plumbing jobs.

Excellent service. Matt called before he came. He was polite, intelligent and fixed our issue. Pricing was reasonable. We joined Club Lucky, because we were so happy. Also happy to see Peter is a real person and has a dog (Lucky is the dog, club named after him, cute). Besides providing a great service, Matt told me that during the fires in Santa Rosa where Matt lives. Peter had Matt and his wife stay at his house. I felt like I was shopping local and buying from a company with a strong moral compass. Thanks so much!

Troy was knowledgeable and capable. Our leak was difficult to locate and he worked on it until he solved the problem. He's a very nice man. Remember that quotes for service are negotiable!

Troy installed my earthquake shutoff valve. He is a total pro. Fast and thorough. Highly recommend.

Extremely efficient in solving the problem.

***** * came to my property to work on a sewer backup problem. Although it was late in the day and the building cleanout was not accessible ***** worked tirelessly from within the building to clear the blockage. A absolute 5 star effort. The team of ********* and **** did an excellent job explaining what they were doing and installing a new 2-stage heater in my apartment building.

Drew knew the equipment combo well, knew what needed to be done, and was very pleasant and professional! Thx Drew!

Drew is a great technician! We had to have him come back as the a/c was not blowing out enough cool air after he had fixed the leak. He was able to figure out the problem quickly and even showed me how to remove and clean the filter. And he is such a nice personable guy! You can tell he really cares about his customers. A keeper for sure!

Drew T is a great technician! He came on time and diagnosed the problem quickly. He showed me how to clean the filter and how to reinsert it back into the unit. He was patient even though it took me a while. What a gem!

OVERALL EXPERIENCE WITH COMPANY SO FAR VERY GOOD. NEW ON-DEMAND WATER HEATER HAD PROBLEM, STUMPING INSTALLATION CREW. ALEX, DISPATCHED NEXT MORNING, METHODICALLY AND EFFICIENTLY SLEUTHED OUT THE PROBLEM AND REMEDIED THE ISSUE. ALEX WAS CALM, COURTEOUS, FOCUSED… PROFESSIONAL IN EVERY WAY, SAVING THE DAY AND RESTORING MY CONFIDENCE IN THE COMPANY. ~£¥

We have been using Peter Levi Plumbing for a few years now. On three different occasions, they have replaced 40 feet of completely rusted and clogged pipe running to the main sewer from under our house, our hot water heater and they snaked out and cleared the trap of our bathroom sink. All three times the phone staff was courteous and helpful, they gave a two hour window and always showed up on time, they placed follow up phone calls to make sure we were happy, and did great work. Additionally they are very clean. They always cover their shoes and clean up their messes when they are done. We have had Troy come to our house all three times and were completely thrilled with his manner and his work. He loves our crew of old dogs and always takes time to greet them and say goodbye to them. He's friendly and makes it very easy to relax around him (I'm not too fond of having people working in my house!!). Troy explains everything SO clearly, always shows us what he found and gives us an estimate before undertaking any work. If you do hire them then they subtract the amount of the service call from your bill. Troy also always shows us the parts he removes, etc. so we can see exactly what went wrong to cause the problem in the first place. We had a 50 gallon water heater and ran out of hot water before we could even fill the bathtub. We thought we needed a bigger water heater and instead of upselliing us he showed us the sludge at the bottom of our old one, and said we just needed one that operated better. He installed a 40 gallon size tank (10 gallons SMALLER), and our hot water output has doubled in the six months since. He's the greatest. Although we have had only Troy as our technician, it seems that all with whom I have dealt (receptionists, plumbers, assistants,etc) are focused on one goal, the customer's happiness with the work. All companies must hire and train new employees and I'm sure the bad ones don't last long but still lose a few customers along the way. I'd suggest if you are ever as unhappy as some of these reviewers that you call and ask to speak to the owner, Peter. I'd be dumbfounded if he didn't strive to solve any difficulties to your satisfaction.

Grant and the team were great. (Michael and the woman on the phone too) Thanks Drew

I had the pleasure of working with Grant and the Levi team. Grant fixed my shower and did a great job. A good guy all around. On the next plumbing emergency, I'll be back. d

Fine work, cheerfully accomplished.

Matt M and his partner Ben dis a fabulous job installing our new heating system. It was a bin job with some complications to due to the age of our house, however with knowledge and patience it all got sorted. Thanks Matt M. happy to recommend you and Peter Levi Plumbing.

Matt M and his partner Ben dis a fabulous job installing our new heating system. It was a bin job with some complications to due to the age of our house, however with knowledge and patience it all got sorted. Thanks Matt M. happy to recommend you and Peter Levi Plumbing.

Peter was professional and courteous. He replaced the flapper on my toilet which was free and explained to me what else was going on with the toilet and the costs involved to fix it. He looked at another toilet and adjusted it, also for free. He was very helpful and answered all my questions.

Service was wonderful

I loved the accuracy

Service was great

Service was fantastic

Troy is a nice guy waiting to see what I want to do.

I couldn't be more pleased

They worked really hard

Service is great

He provided us with some great estimates

Very pleased with the service

It was great he put in the flapper and took care of everything.

Very pleased with the service

He said it was wonderful.

Her son was impressed with Troy. He provided great customer service.

They came through for us. They did an awesome job.

They did a great job.

Everything went fine he came early which i liked

He was wonderful, he should get a raise, he answered all my questions.

So far everything seems fine

Everything went well

He was very nice he found the part that needed to be replaced.

The crew arrived on time, did a professional job installling a new water heter, cleaned up and provided the information we needed. We were very satisfied and willl use ********** for all of our heating and plumbing needs in the futue.

***************************** & the ladies in the office all were very professional, pleasant, kind & couldn't help enough. GREAT JOB. 5 stars from me.

Everything seems fine

very good

Grant Crowder did a perfect A job for us. Also, our dog liked him a lot! Everything was installed perfectly and in a timely manner and he left everything as clean as when he arrived. Thank you Grant!

Troy bounded up to the door with a smile wider than our problem! He made us feel like there wasn't anything he couldn't solve. Wonderfully skilled at his job and in social interaction. All the best!

Jose and Eric were very professional and friendly. They kept things clean and explained everything they were doing. When I need a plumber again I will call Jose and Eric.

Alex & Matt were very professional and quick to fix all of our emergency plumbing issues. They pointed out what needed attention immediately but also gave us options to save $ and highlighted what we could postpone for a later date. They worked quickly and left everything super clean. The dispatch/scheduler at Peter Levi was also very kind and helpful. We called a few other plumbers and they were not able to come out for a week. Peter Levi was able to send someone over the next morning. Great job, Alex & Matt.

Alex & Matt were very professional and quick to fix all of our emergency plumbing issues. They pointed out what needed attention immediately but also gave us options to save $ and highlighted what we could postpone for a later date. They worked quickly and left everything super clean. The dispatch/scheduler at Peter Levi was also very kind and helpful. We called a few other plumbers and they were not able to come out for a week. Peter Levi was able to send someone over the next morning. Great job, Alex & Matt.

Troy is the most positive and upbeat person I have encountered in a long time. ...A real can_do kind of guy.

Angela was extremely helpful in finding out about the pressure test. I appreciate her diligence and getting back to me. She is a hard worker she follows through with customers.

You are just great to do business with! Troy was the best in every way, and so was Lydia in the office.

Thank you Lynne, I am pleased that you are happy with their service. We strive to provide excellent customer service.

Happy with our new furnace installed by a crew from Peter Levi Plumbing. The workmen were concerned with getting things just right, and did a great cleaning up after themselves.

I got a very clean and professional upbeat plumber who immediately knew how to fix my problem and did so in a timely manner. I have used this company about three times and the plumber **** was them best so far!

Excellent work provided by Shawn and Peter Jr.

Shawn did excellent work. We are very pleased with our new shower valve. Peter Jr corrected a longstanding AC cooling problem as a part of a maintenance visit.

Five Star PLUS!!! Seriously, the BEST service I have ever experienced. From Lidia in the office (polite, friendly, professional!) to Troy who first came out to identify/assess the leak under my townhouse to Ian who Troy brought back the next day to do the "dirty" work in the crawl space while facing down a family of raccoon who apparently have been partying under my house. Fast

Grant C did a really great job with our sink problem. Prompt, professional, explained things in detail and thorough. This was our first time using Peter Levi and the experience was really nice.

Very thorough, professional and pleasant person to have working in the unit. Definitely would request Ian again, thanks much! Steve

Jose was a pleasure to deal with, competent, fast, did quality work, explained it well, inspired confidence.

**** came early and set up his equipment so that he was completely ready to go at the scheduled time. We waited for a third party inspector, and **** was both professional and very patient. He has a real sense of what customers expect and want, and he was quite interesting to talk to (for 45 minutes, while we waited). He is quick, prepared, and very careful to do a good job. When we ran into unexpected problems, he stayed extra long and did everything possible to fix the situation.

Greg was extremely helpful. Would ask specifically for him next time I need a plumber.

We have had Peter Levi Plumbing service twice...both times with Troy. I can't speak too highly of these experiences. Troy is capable, skilled, a delight to work with, and really knows his stuff. When locating an underground leak between our house and the water meter, he gave us invaluable information about how we might deal with the problem. More recently, he helped us with several small issues we had, as well as advice that enabled us to triage which jobs we'd tackle first. We'll definitely ask for him any time we call in the future.

Just yesterday had a gas line installed for a new gas range. Alex worked most of the afternoon installing the line and then installed the range once it was delivered by Home Depot. I just made a cup of coffee this morning and all is well with our new stove. The real story is that when we got to talking, Alex didn't seem rushed (like my Kaiser doctor), and he explained what he was doing to me. I'm notoriously nosy, and we spoke about life in general, work and kids. It was clear he liked his job and was proud to speak about the plumbing company (donating turkeys to families during Thanksgiving for example). An excellent experience overall and I can't wait for my wife to see the range installed. Yay!

Just a good experience overall. Alex is an interesting person and a focused technician.

We've had Peter Levi Plumbing out twice now, each time with Troy as the worker. The first time he located an underground leak between our house and the water meter, and suggested ways to address the problem. The second time, he helped us with several small in-house issues. Troy is a joy to have working in your house. His service is wonderful, he is capable, skilled, and fast. He also helped us triage our list of plumbing "to do's", and offered excellent advice on various options. The company itself is very pleasant to work with when calling in for help and appointments.