Frequently Asked Questions

(FAQs)

About the Company

Peter Levi has been serving Northern California homeowners and businesses since 1993, making us one of the most experienced plumbing, heating, cooling, and drain service companies in the region.

Yes. Peter Levi holds California Contractors License #687489. All technicians are background checked and drug screened.

Yes. We work with both homeowners and commercial clients, including builders and property managers across Northern California.

Peter Levi has served the Northern California community for over 30 years. We charge by the job rather than by the hour, so you always know the cost before work begins. Every technician is background checked, drug screened, and trained to provide professional service on every visit. We also offer online estimates for water heaters and HVAC systems, giving homeowners a transparent starting point before anyone comes to their door. Peter Levi has been voted Best of Marin three consecutive years, winning in 2023, 2024, and 2025, a recognition that reflects the trust our community has placed in us over decades of service.

You can reach Peter Levi by phone at 800-605-5713, by email at office@callpeterlevi.com, or by scheduling online at peterleviplumbinginc.com. The team is available 24/7 to take calls and schedule service.

Yes. Peter Levi works with commercial clients in addition to residential customers. This includes work for builders, property managers, and business owners across Northern California.

Peter Levi has built a reputation for trust and quality over more than 30 years in Northern California. The company has been voted Best of Marin in 2023, 2024, and 2025. Testimonials from satisfied customers are available on our website at peterleviplumbinginc.com/about/our-testimonials.

Services

Peter Levi provides plumbing, heating, air conditioning, and sewer and drain services. This includes water heater installation and replacement, leak detection, slab leak repair, gas line work, furnace repair and installation, AC repair and maintenance, trenchless sewer replacement, hydro jetting, sewer camera inspection, water treatment and filtration, and much more.

Yes. Peter Levi is available 24/7 to schedule service. For urgent issues, call 800-605-5713 any time.

Yes. Peter Levi installs tankless water heaters and can provide an online estimate through our website before scheduling a technician visit.

Yes. Slab leak repair is one of our specialties. Our technicians use leak detection equipment to locate the source and recommend the right repair approach for your home.

Peter Levi offers a full range of sewer repair services to address damaged, cracked, or blocked sewer lines. Depending on the condition and location of the problem, our technicians can recommend traditional excavation repair, trenchless sewer repair, or full sewer line replacement. Traditional excavation involves digging to access and replace the damaged section of pipe. Trenchless methods, such as pipe lining or pipe bursting, allow us to repair or replace the sewer line with minimal digging, which reduces disruption to your yard and landscaping. Before recommending any repair approach, we perform a sewer camera inspection to assess the condition of the line and identify exactly where the problem is. This ensures the most accurate diagnosis and the most appropriate solution for your specific situation.

Sewer line replacement involves removing and replacing a damaged or deteriorated sewer line that connects your home to the municipal sewer system. Replacement is typically recommended when a pipe is extensively cracked, collapsed, has significant root intrusion, or has deteriorated to the point where repairs are no longer cost-effective. Peter Levi offers both traditional excavation replacement and trenchless sewer line replacement. Trenchless replacement is often preferred because it requires far less digging and can usually be completed more quickly. A sewer camera inspection is the first step in determining whether repair or full replacement is the right solution.

Trenchless sewer repair is a method of fixing or replacing damaged sewer lines without requiring extensive excavation. Instead of digging up your entire yard or driveway, trenchless methods typically require only one or two small access points. Peter Levi offers trenchless sewer services including pipe lining and pipe bursting, which can address cracks, root intrusion, and other damage. Trenchless repair is generally faster, less invasive, and causes less disruption to landscaping and hardscaping compared to traditional excavation.

Yes. Peter Levi uses sewer camera inspection to diagnose drain and sewer line issues accurately and without unnecessary digging. A small camera is fed through the pipe to give our technicians a clear view of the interior condition of the line. This is typically the first step before recommending any sewer repair or replacement, and it ensures you only pay for the work that is actually needed.

Yes. Peter Levi provides water treatment and water filtration services for homeowners throughout Northern California. Our technicians can perform a complimentary on-site water test to evaluate your home's water quality. Based on those results, we can recommend and install the appropriate solution for your home's specific needs, whether that is a filtration system, a water softener, or another water treatment option. To schedule a free water test, call us at 800-605-5713 or visit peterleviplumbinginc.com.

Yes. We handle gas line installation, repair, and inspection for both residential and commercial properties.

Peter Levi works with a wide range of HVAC systems and is a certified Mitsubishi Electric dealer, meaning we can install, repair, and maintain Mitsubishi ductless systems in addition to traditional central heating and cooling equipment.

Yes. We install and service ductless heating and cooling systems, including Mitsubishi ductless systems, which are a great option for homes without existing ductwork or for room-by-room temperature control.

Yes. Peter Levi offers professional drain cleaning services for clogged or slow drains throughout your home, including kitchen, bathroom, and floor drains.

Hydro jetting is a method of clearing drain and sewer lines using high-pressure water. It is more thorough than traditional snaking and is effective at removing grease, scale, and debris buildup. Yes, Peter Levi offers hydro jetting services.

Yes. We handle toilet repairs and full replacements. Whether your toilet is running, leaking, clogged, or needs to be upgraded, our plumbers can help.

Yes. Peter Levi installs and repairs garbage disposals as part of our plumbing services.

Yes. In addition to standard HVAC services, Peter Levi offers air quality and humidification solutions to improve the comfort and health of your home's indoor environment.

Yes. Peter Levi provides heat pump repair and installation services. Heat pumps are an energy-efficient option for both heating and cooling, and our technicians are equipped to work on a variety of systems.

Yes. We offer main water line repair and replacement services. If you are experiencing low water pressure, discolored water, or wet spots in your yard, a damaged main water line may be the cause.

Yes. Our plumbers handle faucet and sink repair and replacement, including leaky faucets, installation of new fixtures, and related plumbing work.

Yes. Peter Levi handles plumbing for showers and baths, including leak repairs, fixture replacement, and plumbing work for bathroom remodels.

Yes. We install, repair, and service sewage ejector pumps, which are commonly used in homes with basement bathrooms or below-grade plumbing.

Yes. Peter Levi performs whole home repiping for homeowners throughout Northern California. Whole home repiping involves replacing the existing water supply pipes throughout your home and is typically recommended when pipes are old, corroded, frequently leaking, or causing issues like low water pressure or discolored water. Our technicians will assess your home's plumbing system and walk you through the scope of work before anything begins. Peter Levi offers free estimates for whole home repiping. To schedule yours, call us at 800-605-5713 or visit peterleviplumbinginc.com.

Pricing and Estimates

We charge by the job, not by the hour, so you know exactly what you are paying before work begins. There are no hidden fees or surprise charges.

Yes. For water heaters and HVAC systems, you can get an instant online estimate directly through our website at peterleviplumbinginc.com without needing to schedule an appointment first.

Yes. Financing options are available for qualifying customers. Visit the financing page at peterleviplumbinginc.com/financing or call us to learn more about current offers.

Yes. Peter Levi regularly offers coupons and promotional pricing on services. Current offers are listed on our coupons page at peterleviplumbinginc.com/coupons.

For the most accurate and current information on service call or diagnostic fees, call Peter Levi directly at 800-605-5713 or visit peterleviplumbinginc.com.

Service Areas

Peter Levi serves a wide area of Northern California, including Marin County, Sonoma County, Solano County, Contra Costa County, Napa County, and Yolo County. Key cities include Novato, San Rafael, Petaluma, Santa Rosa, Vacaville, Fairfield, Napa, Richmond, Berkeley, Concord, Walnut Creek, and many more. View the full list at peterleviplumbinginc.com/service-areas.

Peter Levi has two locations. The main office is at 24 Digital Dr, Suite 1, Novato, CA 94949. The second office is at 1021 Mason St, Suite 11, Vacaville, CA 95688.

Yes. Marin County is one of Peter Levi's primary service areas. We serve cities throughout Marin including Novato, San Rafael, Mill Valley, Fairfax, San Anselmo, Tiburon, Sausalito, Corte Madera, and more.

Yes. Peter Levi serves cities throughout Sonoma County including Santa Rosa, Petaluma, Rohnert Park, Sebastopol, Healdsburg, Windsor, and more.

Yes. Peter Levi has an office in Vacaville at 1021 Mason St, Suite 11, and serves cities throughout Solano County including Fairfield, Vallejo, Benicia, Dixon, and Suisun.

Yes. Peter Levi serves Napa County, including the city of Napa, American Canyon, and Calistoga.

Yes. Peter Levi serves Concord, Walnut Creek, and the broader East Bay area as part of our Contra Costa County coverage. Whether you need plumbing, heating, cooling, or sewer and drain services in Concord, Walnut Creek, or the surrounding communities, our technicians are available to help. Call us at 800-605-5713 or schedule online at peterleviplumbinginc.com.

Yes. Peter Levi provides plumbing, HVAC, and sewer and drain services throughout Contra Costa County, including Concord, Walnut Creek, Richmond, San Pablo, Pinole, El Sobrante, Hercules, El Cerrito, Berkeley, and more.

Membership and Maintenance

Yes. Peter Levi offers Lucky's Comfort Club, a membership program designed to keep your plumbing and HVAC systems running efficiently through regular maintenance visits and member benefits. Details are available at peterleviplumbinginc.com/about/luckys-comfort-club.

We recommend scheduling AC maintenance once a year, ideally before the summer season. Regular tune-ups help prevent breakdowns, extend the life of your system, and keep it running efficiently.

Furnaces should be inspected and serviced annually, typically in the fall before heating season begins. Routine maintenance helps catch small issues before they turn into costly repairs.

Regular plumbing maintenance can help identify small leaks, corrosion, and pressure issues before they cause significant water damage or require expensive repairs. Peter Levi's technicians can inspect your plumbing system and recommend any needed service.

An AC tune-up from Peter Levi is designed to ensure your system is running at peak performance heading into the summer season. For details on exactly what is included, call us at 800-605-5713 or visit peterleviplumbinginc.com/air-conditioning/a-c-maintenance.

Scheduling and Response

You can schedule service online at peterleviplumbinginc.com, call us at 800-605-5713, or email us at office@callpeterlevi.com. We are available 24/7 to take your call.

Response times vary depending on demand and the nature of the issue, but urgent and emergency calls are prioritized. For the fastest response, call us directly at 800-605-5713.

Peter Levi is available 24/7 for scheduling, including evenings and weekends. Call 800-605-5713 or schedule online at any time.

If you have a plumbing emergency such as a burst pipe, sewer backup, or gas leak, call Peter Levi immediately at 800-605-5713. We are available 24/7. For a gas leak, leave the property and contact your gas utility provider before calling a plumber.

Same-day availability depends on current demand and your location within our service area. Call us at 800-605-5713 for the most up-to-date scheduling availability.

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NOVATO
24 Digital Dr STE 1
Novato, CA 94949

VACAVILLE
1021 Mason St, STE 11
Vacaville, CA 95688

© Peter Levi 2026
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Contractors License: #687489
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